Customer Service Representative
If you like assisting customers with inquiries, solving problems, and communicating effectively this role is for you.
A Customer Service Representative addresses customer inquiries, resolves issues, and provides support. They ensure customer satisfaction through effective communication, problem-solving, and product knowledge.
Skills you’ll need: Detail Oriented, Time Management, Advocacy, Professionalism, Communication, Billing, Customer Relationship Management, Interpersonal Communications
Customer Service Representative
If you like assisting customers with inquiries, solving problems, and communicating effectively this role is for you.
A Customer Service Representative addresses customer inquiries, resolves issues, and provides support. They ensure customer satisfaction through effective communication, problem-solving, and product knowledge.
Skills you’ll need: Detail Oriented, Time Management, Advocacy, Professionalism, Communication, Billing, Customer Relationship Management, Interpersonal Communications
Recommended credentials
Introduction to Customer Service
Course 1 of 4
Interacting with Customers
Course 2 of 4
Call Center Customer Service
Course 3 of 4
Preparing for Your Call Center Customer Service Role
Course 4 of 4
Introduction to Customer Service
Course 1 of 4
Interacting with Customers
Course 2 of 4
Retail Customer Service
Course 3 of 4
Preparing for Your Retail Customer Service Role
Course 4 of 4
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description:A Front End Developer enhances the visual and interactive parts of websites and apps, ensuring a seamless experience using HTML, CSS, and JavaScript.
If you like: designing websites and applications, coding in html/css/javascript, making sites user-friendly.
This role has a £55,644 median salary ¹.
This role has approximately 4,612 jobs available ¹.
A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.
description:A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.
If you like: managing financial records, attention to detail, working with numbers.
This role has a £26,669 median salary ¹.
This role has approximately 91,952 jobs available ¹.
A Business Analyst analyzes data and processes to identify business needs, providing insights to optimize operations and support strategic decisions.
description:A Business Analyst analyzes data and processes to identify business needs, providing insights to optimize operations and support strategic decisions.
If you like: analyzing data to improve business processes, solving organizational problems, creating reports.
This role has a £47,763 median salary ¹.
This role has approximately 11,961 jobs available ¹.
Credentials
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description:A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
If you like: analyzing data to identify business trends, solving organizational problems, working with teams to improve processes.
This role has a £35,318 median salary ¹.
This role has approximately 39,342 jobs available ¹.
Credentials
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (5/1/2024 - 5/1/2025)