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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Information Technology, Business Strategy, Design Thinking, Process Design, Large Language Modeling, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, User Story

      4.6
      Rating, 4.6 out of 5 stars
      ·
      668 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: UI/UX Strategy, Customer Insights

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain:

      4.6
      Rating, 4.6 out of 5 stars
      ·
      271 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Campaign Management

      Skills you'll gain: Advertising Campaigns, Campaign Management, Content Performance Analysis, Social Media Campaigns, Scalability, Online Advertising, Facebook, Digital Advertising, Performance Metric, Instagram, Paid media, Performance Analysis, Data-Driven Decision-Making, Marketing Strategies, Target Audience, Customer Retention, Budget Management, Strategic Decision-Making

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Maryland, College Park

      Artificial Intelligence in Government

      Skills you'll gain: Artificial Intelligence, Automation, Natural Language Processing, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Growth: Boost Your Engagement

      Skills you'll gain: Drive Engagement, Live Streaming, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Video Production, Content Strategy, Content Creation, Production Schedule, Scheduling

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Launch and Post-Launch Management

      Skills you'll gain: Product Lifecycle Management, Quality Assurance and Control, Product Quality (QA/QC), Product Management, Release Management, Sales Strategy, New Product Development, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Improvement Process, User Feedback, Risk Management, Data-Driven Decision-Making, Customer Insights, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      TikTok Analytics: Optimize Performance

      Skills you'll gain: Content Performance Analysis, TikTok, Social Media Content, Marketing Analytics, Content Creation, Content Strategy, Drive Engagement, Target Audience, Performance Analysis, Key Performance Indicators (KPIs), Customer Engagement, Performance Measurement, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Live: Real-Time Engagement

      Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Event Planning, Video Production, Content Strategy, Content Development and Management, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Growth: Boost Your Engagement

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Content Creation, Storytelling, Content Strategy, Content Management, Target Audience, Performance Metric

      Beginner · Course · 1 - 4 Weeks

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    1…192021…230

    In summary, here are 10 of our most popular customer success courses

    • Customer-Centric IT Strategy: University of Virginia
    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Shopify eCommerce Ads Masterclass: Campaign Management : Skillshare
    • Global Business Communication: Starweaver
    • Artificial Intelligence in Government: University of Maryland, College Park
    • YouTube Growth: Boost Your Engagement: Coursera
    • Product Launch and Post-Launch Management: Microsoft
    • TikTok Analytics: Optimize Performance: Coursera

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