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Explore the Customer Journey Course Catalog
- Status: NewStatus: Preview
Skills you'll gain: Risk Management, Tax Planning, Portfolio Management, Asset Management, Investments, Wealth Management, Financial Planning, Goal Setting, Finance, Equities, Planning
- Status: Free
Skills you'll gain: Competitive Analysis, Value Propositions, Business Strategies, Target Market, Competitive Intelligence, Customer Insights, Market Opportunities, Customer experience strategy (CX), Market Analysis
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Engagement, Sales Management, Customer experience improvement, Sales Strategy, Generative AI Agents, Data Ethics, Sales Process, Sales, ChatGPT, Forecasting, Business Ethics
Coursera Project Network
Skills you'll gain: Customer Service, Facebook, Customer Engagement, Customer experience improvement, Drive Engagement, Customer Communications Management, Social Media, Social Media Management, Business Communication, Business Strategy
- Status: Free Trial
Skills you'll gain: Risk Analysis, Incident Response, Risk Management, Disaster Recovery, Business Continuity, Business Risk Management, Risk Mitigation, Governance Risk Management and Compliance, Threat Modeling, Continuous Monitoring, Crisis Management, Investigation, Vulnerability Assessments, Vulnerability Management, General Data Protection Regulation (GDPR)
Skills you'll gain: Customer Analysis, Customer Insights, Marketing Analytics, Data-Driven Decision-Making, Advanced Analytics, Analytics, Generative AI, Predictive Analytics, Data Processing, Google Cloud Platform, Data Analysis Software, Forecasting
- Status: NewStatus: Free Trial
L&T EduTech
Skills you'll gain: Land Development, Energy and Utilities, Building Information Modeling, Facility Management, Facility Operations, Transportation Operations, Building Design, Building Services Engineering, Capacity Planning, Supply Chain Planning, Environmental Engineering, Civil Engineering, Safety and Security, Forecasting
- Status: Free Trial
Skills you'll gain: Dashboard, Customer Success Management, Salesforce, Data Visualization, Sales Management, Sales, Business Reporting, Customer Relationship Management (CRM) Software, Customer Support, Customer Service, Data Analysis Software
Coursera Project Network
Skills you'll gain: Dashboard, HubSpot CRM, Business Reporting, User Accounts, Customer Relationship Management (CRM) Software, Account Management, Help Desk Support, Client Support
Coursera Project Network
Skills you'll gain: Facebook, Payment Processing, Shipping and Receiving, Order Fulfillment, Order Processing, Selling Techniques, Product Knowledge, E-Commerce, Marketing, Target Market, Social Media, Advertising
Google Cloud
Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis
- Status: Free Trial
Skills you'll gain: Web Applications, Front-End Web Development, PHP (Scripting Language), Server Side, Node.JS, Full-Stack Web Development, Back-End Web Development, HTML and CSS, Authentications, Web Servers, Restful API, Javascript, JSON, Web Development, Application Security, Authorization (Computing), Application Programming Interface (API), Servers, Browser Compatibility, Hypertext Markup Language (HTML)
In summary, here are 10 of our most popular customer journey courses
- Personal Investing for Working Professionals : Starweaver
- Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women : Goldman Sachs
- GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
- Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
- Risk Management and Incident Response: Packt
- Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
- Landside Facility Planning: L&T EduTech
- Informes, paneles y éxito del cliente en Salesforce: Salesforce
- كيفية استعمال التطبيق هبسبوت: Coursera Project Network
- Remplir les commandes sur Facebook: Coursera Project Network