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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Programmer

      Skills you'll gain: SAS (Software), Data Validation, Data Manipulation, Data Import/Export, Data Access, Exploratory Data Analysis, Statistical Analysis, Data Processing, Data Analysis, Data Transformation, Statistical Programming, Data Integration, SQL, Data Cleansing, Data Presentation, Descriptive Statistics, Debugging

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Understanding User Needs

      Skills you'll gain: User Research, Qualitative Research, Design Research, Interviewing Skills, User Experience, User Experience Design, User Centered Design, Requirements Analysis, Research Methodologies, Needs Assessment, Research, Human Computer Interaction, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      528 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      PyMongo Case Study - Aggregating Customer Data of a Bank

      Skills you'll gain: Customer Insights, MongoDB, Data Import/Export, Customer Data Management, Data Pipelines, Data-Driven Decision-Making, Data Validation, Data Integration, Data Processing, Data Transformation, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Diseño de Experiencia del Usuario (UX) de Google

      Skills you'll gain: Adobe XD, Information Architecture, UI/UX Research, Design Reviews, User Research, Usability Testing, Wireframing, Cross Platform Development, Mockups, Responsive Web Design, Storyboarding, Graphic and Visual Design, Presentations, User Experience Design, Web Design, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Research Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      AI Product Management

      Skills you'll gain: MLOps (Machine Learning Operations), Machine Learning, Data Ethics, Deep Learning, Unsupervised Learning, Human Machine Interfaces, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Human Computer Interaction, Human Factors, User Experience Design, Human Centered Design, Technical Management, Data Management, Project Management Life Cycle, Market Opportunities, Project Management, Product Design, Product Management, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      821 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      D

      Dell

      Dell Technologies Establishing Your Sales Strategy

      Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative Adversarial Networks (GANs)

      Skills you'll gain: Generative AI, Image Analysis, Deep Learning, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Computer Vision, Data Ethics, Machine Learning, Applied Machine Learning, Information Privacy, Unsupervised Learning, Data Synthesis, Artificial Intelligence, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: User Research, Human Centered Design, Generative AI, Ideation, Design Thinking, Prototyping, Data Collection, Data Ethics, Prompt Engineering, Brainstorming, User Feedback, ChatGPT, Usability Testing, Artificial Intelligence, User Experience Design, Persona (User Experience), Data Analysis, Critical Thinking, Problem Solving, Business Consulting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      116 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative AI for Software Development

      Skills you'll gain: Prompt Engineering, Software Design Patterns, Large Language Modeling, Test Automation, Collaborative Software, Software Architecture, Software Testing, Debugging, Software Documentation, Dependency Analysis, Database Management, Technical Documentation, Software Systems, System Design and Implementation, Configuration Management, Generative AI, Software Engineering, Software Development, Code Review, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      602 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Customer Brokerage Management System

      Skills you'll gain: Data Validation, Business Logic, Object Oriented Programming (OOP), User Interface (UI), Customer Data Management, Data Entry, Scripting, Command-Line Interface, Python Programming, Systems Development, Application Development

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Next-Gen Workplace Automation with GenAI

      Skills you'll gain: Generative AI, Prompt Engineering, ChatGPT, Automation, Productivity, Promotional Materials, Marketing Materials, Workflow Management, Product Promotion, Generative AI Agents, Team Performance Management, Target Audience, Business Solutions, IT Automation, Product Marketing, Marketing Strategies, Operational Efficiency, Innovation, Performance Reporting, Customer Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      329 reviews

      Intermediate · Specialization · 1 - 3 Months

    Customer Experience learners also search

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    1…232425…421

    In summary, here are 10 of our most popular customer experience courses

    • SAS Programmer: SAS
    • Understanding User Needs: University of Michigan
    • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
    • Diseño de Experiencia del Usuario (UX) de Google: Google
    • AI Product Management: Duke University
    • Dell Technologies Establishing Your Sales Strategy: Dell
    • SAP Customer Engagement and Discovery: SAP
    • Generative Adversarial Networks (GANs): DeepLearning.AI
    • Mastering User Centric Design with Generative AI: Fractal Analytics
    • Generative AI for Software Development: DeepLearning.AI

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