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Explore the Process Improvement Course Catalog
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: NewStatus: Free Trial
Pearson
Skills you'll gain: AWS Kinesis, Real Time Data, Amazon CloudWatch, Application Performance Management, Ad Hoc Analysis, Performance Tuning, System Monitoring, Network Troubleshooting, Problem Management, Analytics, Dashboard, Interactive Data Visualization, Anomaly Detection, Query Languages
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management
- Status: New
Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Customer experience improvement, Business Solutions, Innovation, Business Transformation, Organizational Change, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Change Management
- Status: New
Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency
- Status: NewStatus: Free Trial
Pearson
Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle, Project Management, Agile Methodology, Agile Project Management, Project Risk Management, Waterfall Methodology, Stakeholder Management, Performance Metric
- Status: New
Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Innovation, Google Cloud Platform, Business Process Automation, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Technology Strategies, Business Strategy, Solution Design, Customer Engagement, Customer experience improvement
- Status: NewStatus: Preview
Technical University of Munich (TUM)
Skills you'll gain: Business Valuation, Mergers & Acquisitions, Entrepreneurial Finance, Fundraising, Financial Analysis, Return On Investment, Presentations, Finance, Private Equity, Negotiation, Financial Forecasting, Financial Management, Investments
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Interviewing Skills, Active Listening, Management Training And Development, Recruitment, Performance Appraisal, Job Analysis, Data-Driven Decision-Making, Diversity and Inclusion
- Status: NewStatus: Free Trial
Skills you'll gain: Personalized Service, Registration, Project Management Institute (PMI) Methodology, Project Management Life Cycle, Test Planning, Project Management
- Status: NewStatus: Free Trial
Skills you'll gain: Linux Administration, Linux, Systems Administration, Command-Line Interface, System Configuration, System Monitoring, System Testing, File Management, User Accounts, Service Management
Process Improvement learners also search
In summary, here are 10 of our most popular process improvement courses
- Customer Service Fundamentals: Knowledge Accelerators
- AWS Developer: Unit 5: Pearson
- Harnessing AI for Business Impact: Coursera Instructor Network
- 생성형 AI 에이전트: 조직 혁신: Google Cloud
- Dell Technologies Becoming An Effective Seller: Dell
- Generative AI in Customer Service Operations Training: Simplilearn
- PMP Certification: Unit 1: Pearson
- Agents d'IA générative : transformer l'entreprise: Google Cloud
- Financing Biotech Innovation: Technical University of Munich (TUM)
- Effective Hiring: Interview Training for Managers: Coursera Instructor Network