Skills you'll gain: Customer Insights, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

Skills you'll gain: Marketing, Digital Marketing, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, E-Commerce, Digital Media Strategy, Social Media Marketing, Content Marketing, Search Engine Optimization, Business Strategy, Brand Awareness, Web Analytics and SEO, Consumer Behaviour

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Change Management, Professional Networking, Matrix Management, Organizational Leadership, Leadership, Organizational Structure, Business Leadership, Influencing, Professional Development, Organizational Strategy, Personal Development, Storytelling

Skills you'll gain: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Lead Generation, Sales, Relationship Management, Upselling, Needs Assessment, New Business Development

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Document Management, Microsoft 365, Invoicing, Collaborative Software, Workflow Management, Automation

Skills you'll gain: Unsupervised Learning, Regression Analysis, Machine Learning Algorithms, Linear Algebra, Machine Learning, Predictive Modeling, Statistical Methods, Supervised Learning, Feature Engineering, Classification And Regression Tree (CART), Performance Tuning, Algorithms

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour, Analysis, Design

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Data Import/Export, Email Marketing, Registration, User Accounts, Marketing