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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Customer experience improvement, Business Process Automation, Google Cloud Platform, Business Strategy, Innovation, Collaborative Software, Customer Engagement, Solution Design, Data Store

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      UX Research and Information Architecture 

      Skills you'll gain: UI/UX Research, Information Architecture, Design Research, Qualitative Research, User Interface and User Experience (UI/UX) Design, Surveys, Usability Testing, Persona Development, Interviewing Skills, Survey Creation, Tree Maps

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Getting Started with Clinical Skills: A Focus on the Patient

      Skills you'll gain: Clinical Experience, Healthcare Ethics, Patient Treatment, Patient Safety, Health Care, Patient Education And Counseling, Professionalism, Care Management, Patient Evaluation, Health Assessment, Ethical Standards And Conduct, Empathy, Interpersonal Communications, Healthcare Industry Knowledge, Cultural Sensitivity, Communication, Decision Making, Critical Thinking and Problem Solving

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Maintenance, Data Transformation, Query Languages, Customer Insights, Performance Tuning, Data Import/Export, Pandas (Python Package), Customer Data Management, Data Pipelines, JSON, Data Manipulation, NoSQL, Data-Driven Decision-Making, Data Validation, Data Integration, Databases, Data Access, Database Management, Data Structures

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Beginner: Figma UI / UX Design Essentials

      Skills you'll gain: Figma (Design Software), Wireframing, Responsive Web Design, UI/UX Strategy, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Animations, User Experience Design, Style Guides, User Centered Design, UI Components, User Experience, Typography, Interaction Design, Interactive Design, Collaborative Software, Mockups, Design Elements And Principles, Web Design

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Business Communication, Digital Transformation, Cross-Functional Collaboration, Cost Benefit Analysis, Product Management, Value Propositions, Customer experience strategy (CX), Business, Innovation, Employee Onboarding, Emerging Technologies, Human Resources

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Programming Principles in Scala

      Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Object Oriented Design, Functional Design, Data Structures, Computer Programming, Algorithms

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma UI UX Design Essentials Pt.1: Tools & Foundations

      Skills you'll gain: Wireframing, Figma (Design Software), User Interface (UI) Design, User Experience Design, Style Guides, User Centered Design, Prototyping, Typography, Collaborative Software, Animations, Design Elements And Principles, Color Theory, Usability Testing

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • UX Research and Information Architecture : IBM
    • Getting Started with Clinical Skills: A Focus on the Patient: Immersify
    • Python NoSQL Data Engineering with MongoDB: EDUCBA
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
    • Beginner: Figma UI / UX Design Essentials: Skillshare
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • AI-Powered Business Operations: Starweaver
    • Functional Programming Principles in Scala: École Polytechnique Fédérale de Lausanne

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