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Results for "customer support automation"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Ideation, Verification And Validation, Document Management, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Creative Thinking, Artificial Intelligence, Creativity, Personalized Service, Risk Management Framework, Business Process Automation, Expense Management, Automation, Productivity Software, Strategic Thinking, Microsoft Excel, Python Programming, Business Intelligence
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Database Design, Data Migration, Generative AI, Database Development, Software Documentation, SQL, Dashboard, Artificial Intelligence, Software Design, Database Architecture and Administration, Query Languages, Technical Design, Database Management, Data Analysis, Debugging, Data-Driven Decision-Making, Creative Thinking, Creativity, Natural Language Processing
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Artificial Intelligence, Business Process Automation, Automation, Strategic Thinking, Python Programming, Creative Thinking, Creativity, Business Intelligence, Value Propositions, Workflow Management, Software Design, Emerging Technologies, Innovation, Business Strategy, Natural Language Processing, Action Oriented
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: New
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Microsoft Excel, Document Management, Data Analysis, SQL, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Query Languages, Data Integration, Data Transformation, Database Management, Data Validation, Debugging, Productivity Software, Creative Thinking, Creativity
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Software Engineering Tools, Test Planning, Acceptance Testing
- Status: Free
Stanford University
Skills you'll gain: Cooking, Preventative Care, Food and Beverage, Behavioral Health, Socioeconomics, Education and Training, Culture, Environmental Issue
- Status: Free
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, User Interface (UI), Interaction Design, Usability Testing, User Research
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Technical Support and Services, Technical Support, Help Desk Support, IT Automation, Self Service Technologies, Data Ethics, Information Technology, Artificial Intelligence, Automation
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
Skills you'll gain: Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, System Support, Computer Hardware, Network Security, Mobile Security, Microsoft Windows, General Networking, Unix Commands, Technical Support, Mac OS, Network Administration, Linux, System Configuration, Infrastructure Security, Computer Displays, Software Installation
In summary, here are 10 of our most popular customer support automation courses
- CVS Health Call Center Customer Service:Â CVS Health
- AI Agent Developer:Â Vanderbilt University
- Generative AI SQL Database Specialist with ChatGPT:Â Vanderbilt University
- AI Agents and Agentic AI in Python: Powered by Generative AI:Â Vanderbilt University
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Generative AI Data Analyst:Â Vanderbilt University
- Software Testing and Automation:Â University of Minnesota
- Stanford Introduction to Food and Health:Â Stanford University
- Introduction to User Experience Design :Â Georgia Institute of Technology
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network