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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Gamification

      Skills you'll gain: Game Design, Design Thinking, Project Design, Design Elements And Principles, Motivational Skills, Experience Design, Human Learning, Social Sciences, Social Studies, Behavior Management, Industrial and Organizational Psychology, Drive Engagement, Employee Engagement, Organizational Development, Behavioral Economics, Psychology, Customer Engagement, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Negotiation, Verbal Communication Skills, Active Listening, Diplomacy, Conflict Management, Stakeholder Engagement, Leadership, Cultural Sensitivity, Communication, Cultural Diversity, Interpersonal Communications, Peer Review, Cultural Responsiveness, Intercultural Competence, Labor Relations, International Relations, Analysis, Non-Verbal Communication, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Marketing Analytics, Marketing Strategies, Data Science, Marketing, Strategic Marketing, Customer experience strategy (CX), Analytics, Data Analysis, Digital Transformation, Customer Insights, Data-Driven Decision-Making, Empowerment, Business Development, Business Leadership, Brand Management, Brand Strategy, Corporate Strategy, Advertising, Consumer Behaviour, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      466 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Meets Design Thinking

      Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Agile Software Development, Product Improvement, Persona Development, User Centered Design, Innovation, Storytelling, Software Development, Product Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to DevOps

      Skills you'll gain: DevOps, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Test Driven Development (TDD), Continuous Integration, Behavior-Driven Development, CI/CD, Code Review, Culture Transformation, Microservices, Agile Methodology, Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Budgeting and Scheduling Projects

      Skills you'll gain: Cost Estimation, Project Schedules, Project Estimation, Cost Management, Milestones (Project Management), Estimation, Project Controls, Scheduling, Project Planning, Project Management, Quality Management, Timelines, Resource Allocation, Needs Assessment, Budgeting, Work Breakdown Structure, Capacity Planning, Resource Management, Matrix Management, Contingency Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Washington

      Computational Neuroscience

      Skills you'll gain: Machine Learning Methods, Network Model, Deep Learning, Artificial Neural Networks, Supervised Learning, Reinforcement Learning, Neurology, Unsupervised Learning, Computational Thinking, Mathematical Modeling, Biology, Information Architecture, Linear Algebra, Probability & Statistics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma and the Organization (Advanced)

      Skills you'll gain: Eight Disciplines Problem Solving (8D), Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Process Improvement, Business Process, Timelines, Project Design, Process Capability, Continuous Improvement Process, Problem Management, Root Cause Analysis, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Essential Google Cloud Infrastructure: Core Services

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Management, Cloud Infrastructure, Data Storage, Cloud Computing, System Monitoring, Authorization (Computing), Role-Based Access Control (RBAC), Databases, NoSQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Customer Engagement, Social Media Management, Social Media Campaigns, Performance Metric, Digital Media Strategy, Target Audience, Content Marketing, Persona Development, Target Market, Goal Setting, Performance Measurement, Campaign Management, Social Media Content, Marketing Strategies, Marketing Planning, Business Metrics, Performance Reporting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Professional Fundamentals

      Skills you'll gain: Customer Engagement, Enterprise Resource Planning, Consulting, SAP Applications, Business Consulting, Technical Consulting, Project Implementation, Business Technologies, Agile Methodology, Project Management, Waterfall Methodology, System Implementation, Business Transformation, Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      946 reviews

      Beginner · Course · 1 - 3 Months

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    1…303132…228

    In summary, here are 10 of our most popular customer success courses

    • Gamification: University of Pennsylvania
    • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
    • Leadership Through Marketing: Northwestern University
    • Agile Meets Design Thinking: University of Virginia
    • Introduction to DevOps: IBM
    • Budgeting and Scheduling Projects: University of California, Irvine
    • International Marketing & Cross Industry Growth: Yonsei University
    • Computational Neuroscience: University of Washington
    • Six Sigma and the Organization (Advanced): Kennesaw State University
    • Essential Google Cloud Infrastructure: Core Services: Google Cloud

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