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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Market Research and Consumer Behavior

      Skills you'll gain: Survey Creation, Consumer Behaviour, Market Research, Marketing, Research Design, Customer Insights, Market Analysis, Business Research, Experimentation, Target Market, Data Collection, Business Marketing, Business-To-Consumer, Data Analysis, Decision Making, Psychology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Data Analytics for Business

      Skills you'll gain: Data Governance, Business Analytics, Analytics, SQL, Relational Databases, Data Analysis, Business Intelligence, Big Data, Databases, Organizational Structure, Data Management, Data Quality, Data Storage, Data Access, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: New Product Development Orientation

      Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Agile Development and Scrum

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Sprint Planning, User Story, Backlogs, Performance Measurement, Kanban Principles, Workflow Management, GitHub, Continuous Improvement Process, Estimation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Learn English: Advanced Academic Speaking and Listening

      Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Non-Verbal Communication, Oral Comprehension, Active Listening, English Language, Constructive Feedback, Critical Thinking, Vocabulary, Interpersonal Communications, Collaboration, Communication, Organizational Skills, Planning, Analytical Skills, Detail Oriented, Stress Management, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Connected Leadership

      Skills you'll gain: Systems Thinking, Time Management, Team Building, Action Oriented, Team Leadership, Team Management, Strategic Leadership, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Visionary, Leadership and Management, Personal Development, Planning, Emotional Intelligence, Self-Awareness, Goal Setting, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      720 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northwestern University

      Sports Marketing

      Skills you'll gain: Marketing Communications, Event Marketing, Revenue Management, Marketing, Media and Communications, Social Media, Brand Loyalty, Public Relations, Crisis Management, Loyalty Programs, Press Releases, Marketing Strategies, Customer Engagement, Strategic Partnership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Agile Leadership

      Skills you'll gain: Change Management, Organizational Change, Meeting Facilitation, Scaled Agile Framework, Agile Methodology, Innovation, Positivity, Leadership and Management, Organizational Leadership, Leadership Development, Business Transformation, Team Leadership, Scrum (Software Development), Personal Development, Agile Project Management, Resilience, Team Building, Product Roadmaps, Open Mindset, Project Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI Fundamentals for Non-Data Scientists

      Skills you'll gain: Machine Learning Methods, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Artificial Intelligence, Deep Learning, Data Management, Data Ethics, Artificial Neural Networks

      4.8
      Rating, 4.8 out of 5 stars
      ·
      815 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering with LLMs

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, PyTorch (Machine Learning Library), Natural Language Processing, Generative AI Agents, ChatGPT, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Human Computer Interaction, Artificial Neural Networks, Artificial Intelligence, Applied Machine Learning, Text Mining, Deep Learning, Application Development, Data Processing, Performance Tuning, Data Ethics, Feature Engineering

      4.5
      Rating, 4.5 out of 5 stars
      ·
      552 reviews

      Intermediate · Specialization · 3 - 6 Months

    Customer Success learners also search

    Customer Analytics
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    1…313233…228

    In summary, here are 10 of our most popular customer success courses

    • Market Research and Consumer Behavior: IE Business School
    • Introduction to Data Analytics for Business: University of Colorado Boulder
    • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
    • Building AI Powered Chatbots Without Programming: IBM
    • International Marketing & Cross Industry Growth: Yonsei University
    • Introduction to Agile Development and Scrum: IBM
    • Learn English: Advanced Academic Speaking and Listening: University of California, Irvine
    • Connected Leadership: Yale University
    • Sports Marketing: Northwestern University
    • Agile Leadership: University of Colorado System

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