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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      911 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      De-Mystifying Mindfulness

      Skills you'll gain: Mindfulness, Social Justice, Self-Awareness, Mental Health, Cultural Diversity, Mental and Behavioral Health, Stress Management, Personal Development, Critical Thinking, Mental Concentration, Ethical Standards And Conduct, Trauma Care

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Getting and Cleaning Data

      Skills you'll gain: Data Manipulation, Data Cleansing, MySQL, Data Integration, Data Management, Web Scraping, Data Collection, Database Systems, Data Transformation, Data Access, Data Import/Export, R Programming, File Management, Application Programming Interface (API)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Agile Leadership

      Skills you'll gain: Change Management, Organizational Change, Meeting Facilitation, Scaled Agile Framework, Agile Methodology, Innovation, Positivity, Leadership and Management, Organizational Leadership, Leadership Development, Business Transformation, Team Leadership, Scrum (Software Development), Personal Development, Agile Project Management, Resilience, Team Building, Product Roadmaps, Open Mindset, Project Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hotel Management: Distribution, Revenue and Demand Management

      Skills you'll gain: Revenue Management, Forecasting, Hospitality Management, Hotel Operations, Budgeting, Asset Management, Data-Driven Decision-Making, Target Market, Market Share, Demand Generation, Hospitality, Online Advertising, Marketing Channel, Strategic Marketing, Demand Planning, Brand Strategy, Operational Analysis, Constructive Feedback, Direct Marketing, E-Commerce

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Data Analytics for Business

      Skills you'll gain: Data Governance, Business Analytics, Analytics, SQL, Relational Databases, Data Analysis, Business Intelligence, Big Data, Databases, Organizational Structure, Data Management, Data Quality, Data Storage, Data Access, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Dirección y Gestión de Negocios

      Skills you'll gain: Human Resource Strategy, Human Resources Management and Planning, Human Capital, Value Propositions, Business Process, Customer Relationship Management, Enterprise Resource Planning, Marketing, Target Market, Talent Management, IT Management, Business Intelligence, Business Operations, Strategic Marketing, Training and Development, Consumer Behaviour, Business Economics, Market Dynamics, Economics, Economic Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Feasibility Studies, Brainstorming, Ideation, Generative AI, Data Ethics, Data Quality, Generative AI Agents, OpenAI, Artificial Intelligence, Cost Benefit Analysis, Data Strategy, Hybrid Cloud Computing, Strategic Leadership, Proposal Writing, Business Transformation, Business Marketing, Business Strategy, Technology Strategies, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      516 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Excel

      Skills you'll gain: Excel Macros, Data Visualization Software, Pivot Tables And Charts, Data Presentation, Excel Formulas, Microsoft Excel, Dashboard, Microsoft Copilot, Statistical Methods, Data Cleansing, Statistical Analysis, Spreadsheet Software, Data Storytelling, Prompt Engineering, Data Transformation, Data Visualization, Data Processing, Data Manipulation, Data Analysis Expressions (DAX), Visual Basic (Programming Language)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      159 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de Empresas

      Skills you'll gain: Human Resource Strategy, Human Resources Management and Planning, Human Capital, Management Accounting, Value Propositions, Marketing, Target Market, Financial Statements, Talent Management, Cost Accounting, Business Management, Leadership and Management, Financial Statement Analysis, Business Administration, Strategic Marketing, Training and Development, Consumer Behaviour, Business Economics, Market Dynamics, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Market Research and Consumer Behavior

      Skills you'll gain: Survey Creation, Consumer Behaviour, Market Research, Marketing, Research Design, Customer Insights, Market Analysis, Business Research, Experimentation, Target Market, Data Collection, Business Marketing, Business-To-Consumer, Data Analysis, Decision Making, Psychology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer success courses

    • Pricing Strategy Optimization: University of Virginia
    • De-Mystifying Mindfulness: Universiteit Leiden
    • Getting and Cleaning Data: Johns Hopkins University
    • Agile Leadership: University of Colorado System
    • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
    • Introduction to Data Analytics for Business: University of Colorado Boulder
    • Dirección y Gestión de Negocios: Universidad de Palermo
    • Building AI Powered Chatbots Without Programming: IBM
    • Generative AI for Executives and Business Leaders: IBM
    • Microsoft Excel: Microsoft

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