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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World

      Skills you'll gain: Customer Relationship Management, Search Engine Marketing, Digital Marketing, Direct Marketing, User Experience, Customer Data Management, Web Analytics and SEO, Public Relations, Marketing Communications, Cross-Channel Marketing, Search Engine Optimization, Marketing Strategy and Techniques, Marketing Automation, MarTech, Content Marketing, Customer experience strategy (CX), AI Personalization, Social Media, Business Ethics

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, AWS Kinesis, SQL, Query Languages, Data Integration, Database Management Systems, Databases, Amazon Web Services, Extract, Transform, Load, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      481 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Deep Learning & Neural Networks with Keras

      Skills you'll gain: Keras (Neural Network Library), Deep Learning, Artificial Neural Networks, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Unsupervised Learning, Machine Learning, Computer Vision, Natural Language Processing, Anomaly Detection, Image Analysis, Regression Analysis, Network Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      912 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Strategic Business Analytics

      Skills you'll gain: Marketing Analytics, Business Analytics, Peer Review, Customer Analysis, Forecasting, Predictive Analytics, Analytics, Data Visualization, Strategic Thinking, Digital Transformation, Business Marketing, People Analytics, Business Strategy, Customer Insights, Research Reports, Trend Analysis, Data Presentation, Data Analysis, Business Intelligence, R Programming

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.3K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Initiating and Planning

      Skills you'll gain: Stakeholder Management, Communication Planning, Stakeholder Communications, Organizational Structure, Project Documentation, Project Coordination, Planning, Project Management, Project Planning, Leadership and Management, Project Management Life Cycle, Organizational Skills, Peer Review, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Marketing Digital

      Skills you'll gain: Google Ads, Social Media, Social Media Strategy, Media Buying, Social Media Marketing, Web Analytics, Digital Media Strategy, Digital Marketing, Content Strategy, Customer Relationship Management, Digital Advertising, Pay Per Click Advertising, Online Advertising, Advertising Campaigns, Marketing Strategies, Marketing, Campaign Management, Paid media, Content Performance Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Testing and Automation

      Skills you'll gain: Selenium (Software), Software Testing, Cucumber (Software), Unit Testing, Verification And Validation, Behavior-Driven Development, Test Automation, Regression Testing, System Testing, Functional Testing, Test Case, Test Planning, Acceptance Testing, Code Coverage, Testability, Test Engineering, Mobile Development Tools, JUnit, Test Tools, Integration Testing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      967 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Branding, Brand Management, Marketing Management, Business Management, Asset Management, Innovation, Consumer Behaviour, Fundraising, Marketing, Customer experience improvement, Customer Engagement, Sustainability Reporting, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Integration, Data Cleansing, Data Manipulation, Data Import/Export, Data Quality, Unstructured Data, Data Analysis, Anomaly Detection, Data Validation, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      916 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Content Performance Analysis, Drive Engagement, Video Production, Customer Engagement, Business Marketing, Marketing Channel, Marketing Analytics, Social Media Marketing, Target Audience, Gmail, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer success courses

    • Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World: University of Illinois Urbana-Champaign
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Introduction to Deep Learning & Neural Networks with Keras: IBM
    • Pricing Strategy Optimization: University of Virginia
    • Interacting with Customers: CVS Health
    • Strategic Business Analytics: ESSEC Business School
    • Engineering Project Management: Initiating and Planning: Rice University
    • Marketing Digital: Universidad Austral
    • Software Testing and Automation: University of Minnesota
    • Arts and Heritage Management: Università Bocconi

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