• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Analysis and Visualization with Power BI

      Skills you'll gain: Dashboard, Power BI, Data Presentation, Data Visualization Software, Data Storytelling, Data Analysis, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      813 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Configuration Management and the Cloud

      Skills you'll gain: Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Configuration Management, Cloud Management, Cloud Computing, Load Balancing, System Monitoring, Virtual Machines, Scalability, Change Control, Cloud Storage, Automation, CI/CD, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Branding, Brand Management, Marketing Management, Business Management, Asset Management, Innovation, Consumer Behaviour, Fundraising, Marketing, Customer experience improvement, Customer Engagement, Sustainability Reporting, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Feasibility Studies, Brainstorming, Ideation, Generative AI, Data Ethics, Data Quality, OpenAI, Generative AI Agents, Artificial Intelligence, Cost Benefit Analysis, Data Strategy, Hybrid Cloud Computing, Strategic Leadership, Proposal Writing, Business Transformation, Business Marketing, Business Strategy, Technology Strategies, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      525 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Compliance Framework, Standards & Regulations

      Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Regulatory Compliance, Data Ethics, Compliance Management, Cyber Risk, Cyber Security Policies, NIST 800-53, Cybersecurity, Regulatory Requirements, Cyber Security Strategy, IT Automation, ISO/IEC 27001, General Data Protection Regulation (GDPR), Compliance Auditing, Artificial Intelligence, Payment Card Industry (PCI) Data Security Standards, Risk Management, Open Web Application Security Project (OWASP)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Algorithms on Graphs

      Skills you'll gain: Graph Theory, Data Structures, Algorithms, Program Development, System Design and Implementation, Network Routing, Network Analysis, Data Mining, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      New York University

      Introduction to Cyber Attacks

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Cyber Attacks, Cybersecurity, Malware Protection, Cyber Risk, Unix, Computer Security, Information Systems Security, Cryptography

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World

      Skills you'll gain: Customer Relationship Management, Search Engine Marketing, Digital Marketing, Direct Marketing, User Experience, Customer Data Management, Web Analytics and SEO, Public Relations, Marketing Communications, Cross-Channel Marketing, Search Engine Optimization, Marketing Strategy and Techniques, Marketing Automation, MarTech, Content Marketing, Customer experience strategy (CX), AI Personalization, Social Media, Business Ethics

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Marketing Digital

      Skills you'll gain: Google Ads, Social Media, Social Media Strategy, Media Buying, Social Media Marketing, Web Analytics, Digital Media Strategy, Digital Marketing, Content Strategy, Customer Relationship Management, Digital Advertising, Pay Per Click Advertising, Online Advertising, Advertising Campaigns, Marketing Strategies, Marketing, Campaign Management, Paid media, Content Performance Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Artificial Intelligence in Marketing

      Skills you'll gain: Customer Engagement, Personalized Service, Marketing, Data-Driven Decision-Making, Marketing Analytics, Business Intelligence, Digital Transformation, Market Intelligence, Artificial Intelligence, Business Strategy, Digital Marketing, Competitive Analysis, Network Analysis, Digital Media Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      316 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Leading Teams

      Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, Organizational Leadership, Leadership, Collaboration, Organizational Structure, People Development, Performance Management, Performance Analysis, Innovation, Willingness To Learn, Industrial and Organizational Psychology, Diversity and Inclusion, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Marketplace

      Skills you'll gain: Competitive Analysis, Peer Review, Healthcare Industry Knowledge, Health Systems, Intellectual Property, Clinical Trials, Health Care Administration, Regulatory Affairs, Pharmaceuticals, Health Care Procedure and Regulation, Primary Care, Health Care, Medical Equipment and Technology, Market Analysis, Risk Analysis, Health Policy, Care Coordination, New Product Development, Payment Systems, Revenue Forecasting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    1…343536…246

    In summary, here are 10 of our most popular service improvement courses

    • Data Analysis and Visualization with Power BI: Microsoft
    • Configuration Management and the Cloud: Google
    • Arts and Heritage Management: Università Bocconi
    • Generative AI for Executives and Business Leaders: IBM
    • Cybersecurity Compliance Framework, Standards & Regulations: IBM
    • Algorithms on Graphs: University of California San Diego
    • Introduction to Cyber Attacks: New York University
    • Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World: University of Illinois Urbana-Champaign
    • Marketing Digital: Universidad Austral
    • Artificial Intelligence in Marketing: University of Virginia

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok