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Results for "customer and client support"
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Project Management Life Cycle, Risk Analysis
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Web Services, Restful API, Data Modeling, Programming Principles, Application Programming Interface (API), Data Structures, Data Collection, Data Visualization Software, Data Manipulation, Computer Programming, Python Programming, Data Import/Export, Software Installation
- Status: Free Trial
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Enterprise Risk Management (ERM), Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Investments, Insurance, Underwriting, Derivatives, Market Dynamics
- Status: Free Trial
University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Code Review, Data Structures, Computer Programming, Algorithms, Command-Line Interface, Programming Principles, Program Development, Computer Science, Computational Thinking, Integrated Development Environments, Graph Theory, Artificial Intelligence, Software Technical Review, File Systems, Game Design
- Status: Free Trial
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
- Status: Free Trial
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Professional Networking, CI/CD, Cloud Computing, Technical Communication, Docker (Software), Unit Testing, Containerization, Web Services, Interviewing Skills, Python Programming, Programming Principles
- Status: Free TrialStatus: AI skills
Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, IBM Cognos Analytics, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Data Store, Jupyter, Generative AI, Professional Networking
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Visualization, Image Analysis, Data Visualization Software, Matlab, Machine Learning Methods, Algorithms, User Interface (UI), Applied Machine Learning, Object Oriented Programming (OOP), Statistical Methods, Mathematical Software, Engineering Calculations, Data Analysis, Data Processing, Engineering Analysis, Computer Programming, Programming Principles, UI Components, Software Design, Debugging
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Team Motivation, Change Management, Decision Making, Leadership Development
In summary, here are 10 of our most popular customer and client support courses
- Project Management Principles and Practices: University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Python for Everybody: University of Michigan
- Introduction to Technical Support : IBM
- Financial Markets: Yale University
- Coding for Everyone: C and C++: University of California, Santa Cruz
- System Administration and IT Infrastructure Services: Google
- Google IT Automation with Python: Google
- IBM Data Engineering: IBM
- MATLAB Programming for Engineers and Scientists: Vanderbilt University