Skills you'll gain: Customer Service, Customer Complaint Resolution, Performance Metric, Customer Relationship Building, Customer experience improvement, Continuous Improvement Process, Quality Improvement, Technical Support, Expectation Management, Verbal Communication Skills, Relationship Management, Customer Retention, Key Performance Indicators (KPIs), Active Listening, Communication Strategies

Skills you'll gain: Object Oriented Design, Requirements Analysis, Unified Modeling Language, Systems Analysis, Systems Design, Human Computer Interaction, Software Engineering, User Interface (UI), Software Development Methodologies, Data Management

Skills you'll gain: Big Data, PySpark, Business Intelligence, Apache Hive, Apache Spark, Apache Hadoop, SQL, Data Processing, Data Integration, Data Visualization Software, Dashboard, Pandas (Python Package), Analytics, Database Management, Data Manipulation

Skills you'll gain: Land Management, Water Resources, Natural Resource Management, Environment and Resource Management, Environment, Environmental Resource Management, Environmental Science, Biology, Scientific Methods

Skills you'll gain: Security Awareness, Computer Security Awareness Training, Cyber Threat Intelligence, Cyber Attacks, Cybersecurity, Threat Detection, Malware Protection, Cyber Security Policies, Email Security, Human Factors (Security)

Skills you'll gain: Data Ethics, Generative AI, Marketing Analytics, Law, Regulation, and Compliance, AI Personalization, Customer Insights, Marketing Effectiveness, Feature Engineering, Data-Driven Decision-Making, Emerging Technologies, Artificial Intelligence, Data Cleansing, Predictive Analytics, Exploratory Data Analysis

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Teams, Microsoft Power Platform, Generative AI Agents, Document Management, Business Process Automation, Artificial Intelligence, Automation

Skills you'll gain: Usability Testing, Usability, Test Tools, Human Computer Interaction, User Research, Product Development, Web Analytics and SEO

Skills you'll gain: Cross-Functional Team Leadership, Team Leadership, Virtual Teams, Leadership, Leadership and Management, Decision Making, Cultural Sensitivity, Business Leadership, Cultural Diversity, Culture, Diversity and Inclusion, Organizational Structure

Skills you'll gain: Salesforce, User Accounts, Internal Communications, Administration, Email Marketing, Business Reporting, Dashboard, Application Deployment, Systems Integration, Customer Data Management, UI/UX Strategy, Data Cleansing, Data Management, Data Import/Export, Marketing Materials, Cloud Computing, Automation, Data Security

Skills you'll gain: Large Language Modeling, Generative AI, Reinforcement Learning, MLOps (Machine Learning Operations), Natural Language Processing, Machine Learning Methods, Google Cloud Platform, Data Ethics

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Linux Commands, Command-Line Interface, Unix Commands, File Systems, Software Installation, Systems Administration, File Management, OS Process Management, Service Management, Operating Systems, Identity and Access Management, System Configuration, Data Storage, System Monitoring, Virtual Machines, Data Storage Technologies