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    Results for "service management"

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management: The Basics for Success

      Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Geneva

      International Organizations Management

      Skills you'll gain: International Relations, Leadership and Management, Governance, Business, Organizational Strategy, Leadership, Branding, Strategic Partnership, Marketing, World History, Stakeholder Management, Fundraising

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      AI Foundations for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Fundamentals of Project Planning and Management

      Skills you'll gain: Project Planning, Planning, Earned Value Management, Project Management, Project Management Life Cycle, Project Risk Management, Project Scoping, Risk Management, Stakeholder Management, Cost Management, Project Schedules, Risk Analysis, Scheduling, Agile Methodology, Work Breakdown Structure, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Municipal Solid Waste Management in Developing Countries

      Skills you'll gain: Waste Minimization, Governance, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Environment and Resource Management, Environmental Policy, Environmental Regulations, Environmental Issue, Policy Development, Public Administration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      The Business of Health Care

      Skills you'll gain: Health Equity, Financial Data, Financial Reporting, Financial Statement Analysis, Health Care Administration, Health Care, People Management, Leadership and Management, Health Disparities, Financial Analysis, Cash Flows, Decision Making, Organizational Change, Financial Modeling, Balance Sheet, Health Informatics, Health Systems, Profit and Loss (P&L) Management, Health Care Procedure and Regulation, Insurance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      AI Product Management

      Skills you'll gain: MLOps (Machine Learning Operations), Machine Learning, Data Ethics, Deep Learning, Unsupervised Learning, Human Machine Interfaces, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Human Computer Interaction, Human Factors, User Experience Design, Human Centered Design, Usability, Data Management, Project Management Life Cycle, Market Opportunities, Project Management, Product Design, Product Management, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      816 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Cybersecurity

      Skills you'll gain: Cybersecurity, Security Controls, Security Awareness, Cyber Attacks, Computer Security, Information Systems Security, Network Security, Cyber Security Assessment, Security Management, Data Security, Data Ethics, Security Information and Event Management (SIEM), Enterprise Security, Threat Detection, Risk Management Framework, Incident Response, Network Analysis, Information Privacy

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      36K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      951 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      I

      IIMA - IIM Ahmedabad

      Leadership Skills

      Skills you'll gain: Leadership, Organizational Leadership, Change Management, Organizational Change, Team Leadership, Leadership and Management, Business Leadership, Emotional Intelligence, Culture Transformation, Business Ethics, Personal Development, Self-Awareness, Influencing, Empowerment, Ethical Standards And Conduct, Decision Making, Relationship Building, Communication, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Construction Management Fundamentals

      Skills you'll gain: Construction Management, Construction Estimating, Contract Management, Project Controls, Construction Engineering, Cost Estimation, Construction, Project Risk Management, Project Performance, Project Schedules, Commercial Construction, Project Management, Environmental Engineering, Building Design, Project Implementation, Cost Control, Continuous Quality Improvement (CQI), Business Planning, Leadership, Leadership Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Social Media Management

      Skills you'll gain: Social Media Content, Social Media Management, Social Media Strategy, Social Media Marketing, Content Creation, Content Performance Analysis, Instagram, Content Management, Brand Strategy, Content Marketing, Brand Awareness, Facebook, Storytelling, Calendar Management, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular service management courses

    • Project Management: The Basics for Success: University of California, Irvine
    • International Organizations Management : University of Geneva
    • AI Foundations for Everyone: IBM
    • Fundamentals of Project Planning and Management: University of Virginia
    • Municipal Solid Waste Management in Developing Countries: École Polytechnique Fédérale de Lausanne
    • The Business of Health Care: University of Pennsylvania
    • AI Product Management: Duke University
    • Foundations of Cybersecurity: Google
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Leadership Skills: IIMA - IIM Ahmedabad

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