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Results for "inbound calls"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics
Status: Free TrialVanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Brainstorming
Status: Free TrialGoogle Cloud
Skills you'll gain: Storytelling, Video Production, Workflow Management, Photo/Video Production and Technology, Prompt Engineering, Video Editing, Google Workspace, Productivity Software, Google Sheets, Gmail, Generative AI, Project Planning, Multimedia, Media Production, Spreadsheet Software, Operational Efficiency, Writing, Collaboration, Business Communication, Project Management
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Data Visualization, Non-Verbal Communication, Sales Strategy, Writing, Persuasive Communication, Sales Presentation, Storytelling, Empathy, Technical Writing, Business Communication, Rapport Building, Grammar, Technical Communication, Communication, Communication Strategies, Marketing Communications
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, English Language, Oral Expression, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Communication
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, Performance Analysis, A/B Testing, Customer Retention, Key Performance Indicators (KPIs)
Status: PreviewPontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, English Language, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Business Communication, Grammar, Scheduling
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture
Status: Free TrialGeorgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wide Area Networks, TCP/IP, Network Routing, Network Monitoring, Performance Tuning, Network Administration, Network Infrastructure, Network Protocols, Telecommunications, Service Level, System Configuration
In summary, here are 10 of our most popular inbound calls courses
- Generative AI for Customer Support:Â IBM
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Gemini for Google Workspace:Â Google Cloud
- Global Business Communication:Â Starweaver
- CVS Health Call Center Customer Service:Â CVS Health
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Think Outside the Inbox: Email Marketing:Â Google
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Introduction to Customer Service:Â CVS Health
- Providing Customers Internet Connectivity using BGP :Â Cisco Learning and Certifications
