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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Information Technology, Business Strategy, Design Thinking, Process Design, Large Language Modeling, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, User Story

      4.6
      Rating, 4.6 out of 5 stars
      ·
      668 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: UI/UX Strategy, Customer Insights

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Product Development Training

      Skills you'll gain: Generative AI, Product Development, Product Management, Product Lifecycle Management, Product Design, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Strategy, Product Improvement, Prototyping, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies, Content Creation, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Launch and Post-Launch Management

      Skills you'll gain: Product Lifecycle Management, Quality Assurance and Control, Product Quality (QA/QC), Product Management, Release Management, Sales Strategy, New Product Development, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Improvement Process, User Feedback, Risk Management, Data-Driven Decision-Making, Customer Insights, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      TikTok Analytics: Optimize Performance

      Skills you'll gain: Content Performance Analysis, TikTok, Social Media Content, Marketing Analytics, Content Creation, Content Strategy, Drive Engagement, Target Audience, Performance Analysis, Key Performance Indicators (KPIs), Customer Engagement, Performance Measurement, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Microsoft Power Platform: Extend the user experience

      Skills you'll gain: Microsoft Power Platform, Microsoft Azure, Microsoft 365, Cloud Applications, Enterprise Application Management, Application Development, Microsoft Copilot, Data Management, Customer Data Management, Wireframing, Dashboard, UI Components, Data Integration, Business Process Automation, Role-Based Access Control (RBAC), Generative AI, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative Adversarial Networks (GANs)

      Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Artificial Neural Networks, Data Ethics, Applied Machine Learning, Computer Vision, Machine Learning, Unsupervised Learning, Artificial Intelligence, Information Privacy, Performance Testing, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level, Border Gateway Protocol, Network Planning And Design, Network Routing, Network Routers, Computer Networking, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Growth: Boost Your Engagement

      Skills you'll gain: Drive Engagement, Live Streaming, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Video Production, Content Strategy, Content Creation, Production Schedule, Scheduling

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Strategic Leadership in Hospitality

      Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Drive Engagement, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer success courses

    • Customer-Centric IT Strategy: University of Virginia
    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • Generative AI in Product Development Training: Simplilearn
    • Product Launch and Post-Launch Management: Microsoft
    • TikTok Analytics: Optimize Performance: Coursera
    • Microsoft Power Platform: Extend the user experience: Whizlabs
    • Generative Adversarial Networks (GANs): DeepLearning.AI
    • Global Business Communication: Starweaver
    • Implementing Complex MPLS VPNs: Cisco Learning and Certifications
    • YouTube Growth: Boost Your Engagement: Coursera

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