• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Inquiries
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer inquiries"

    • Status: Preview
      Preview
      N

      Northwestern University

      Sports Marketing

      Skills you'll gain: Marketing Communications, Event Marketing, Revenue Management, Marketing, Media and Communications, Social Media, Brand Loyalty, Public Relations, Crisis Management, Loyalty Programs, Press Releases, Marketing Strategies, Customer Engagement, Strategic Partnership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Agile Software Development

      Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Sprint Retrospectives, Sprint Planning, Software Development Methodologies, Backlogs, Continuous Integration, Test Driven Development (TDD)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      FinTech: Foundations, Payments, and Regulations

      Skills you'll gain: FinTech, Financial Regulations, Financial Services, Payment Processing, Mobile Banking, Financial Market, Credit/Debit Card Processing, Investments, Retail Banking, Emerging Technologies, Innovation, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Professional Fundamentals

      Skills you'll gain: Customer Engagement, Enterprise Resource Planning, Consulting, SAP Applications, Business Consulting, Technical Consulting, Project Implementation, Business Technologies, Agile Methodology, Project Management, Waterfall Methodology, System Implementation, Business Transformation, Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      948 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: New Product Development Orientation

      Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      The Digital Marketing Revolution

      Skills you'll gain: Digital Transformation, Digital Marketing, MarTech, Digital Media Strategy, Marketing Channel, Marketing Strategies, Global Marketing, Market Dynamics, Consumer Behaviour, Business Transformation, Customer experience improvement, Innovation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Extract, Transform, Load, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      484 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Dirección y Gestión de Negocios

      Skills you'll gain: Human Resource Strategy, Human Resources Management and Planning, Human Capital, Value Propositions, Business Process, Customer Relationship Management, Enterprise Resource Planning, Marketing, Target Market, Talent Management, IT Management, Business Intelligence, Business Operations, Strategic Marketing, Training and Development, Consumer Behaviour, Business Economics, Market Dynamics, Economics, Economic Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Company, Product, and Service Knowledge, Customer experience improvement, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    1…202122…147

    In summary, here are 10 of our most popular customer inquiries courses

    • Sports Marketing: Northwestern University
    • Building AI Powered Chatbots Without Programming: IBM
    • International Marketing & Cross Industry Growth: Yonsei University
    • Agile Software Development: University of Minnesota
    • FinTech: Foundations, Payments, and Regulations: University of Pennsylvania
    • SAP Professional Fundamentals: SAP
    • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
    • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Healthcare IT Support: Johns Hopkins University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok