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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Agile Process, Project, and Program Controls

      Skills you'll gain: Negotiation, Scaled Agile Framework, Agile Project Management, Emotional Intelligence, Conflict Management, Agile Methodology, Program Management, Project Controls, Leadership, Team Performance Management, Team Leadership, Organizational Leadership, Project Management, Sprint Retrospectives, Decision Making

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Wireframes in Miro: Exploring New Ideas

      Skills you'll gain: User Experience Design, Wireframing, User Experience, User Interface and User Experience (UI/UX) Design, Design, Information Architecture, Prototyping, Mockups, Application Development

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Ansible and Ansible-Playbooks for Automation

      Skills you'll gain: Ansible, Package and Software Management, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, YAML, Linux Commands, Unix Commands, Command-Line Interface, Encryption, Role-Based Access Control (RBAC), Automation, Software Installation, Maintainability, Data Security, Configuration Management, File Management, Debugging

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of Unreal Engine 5 and Basic Environment Design

      Skills you'll gain: Unreal Engine, Virtual Environment, 3D Modeling, Scalability, Performance Tuning, Game Design, Computer Graphics, User Interface (UI), Design, File Management

      Beginner · Course · 3 - 6 Months

    • Status: Preview
      Preview
      N

      Northwestern University

      ¿Qué son los medios sociales?

      Skills you'll gain: Social Media Marketing, Target Audience, Social Media, Social Media Strategy, Marketing, Digital Media Strategy, Consumer Behaviour, Market Trend, Market Analysis, Network Analysis, Community Development, Real Time Data, Peer Review

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Diagnostic Accuracy with GenAI

      Skills you'll gain: Prompt Engineering, Generative AI, Health Informatics, Data Ethics, Healthcare Ethics, Precision Medicine, Patient Evaluation, Health Technology, Treatment Planning, Data Integration, Medical Science and Research, Medical Imaging, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of Azure Infrastructure Design

      Skills you'll gain: Role-Based Access Control (RBAC), Microsoft Azure, Azure Active Directory, Cloud Infrastructure, Infrastructure Security, Cloud Management, System Monitoring, Authentications, Identity and Access Management, Authorization (Computing), Data Governance, Continuous Monitoring, Cloud Security, Cyber Governance

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت

      Skills you'll gain: HubSpot CRM, Dashboard, Marketing Analytics, Customer Relationship Management, Marketing Automation, Marketing, Lead Generation, Business Strategy, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Conceptos y lenguaje de las organizaciones

      Skills you'll gain: Business Analytics, Business, Accounting, Data Visualization Software, Business Management, Business Strategy, Performance Measurement, Business Communication, Business Metrics, Strategic Thinking, Organizational Strategy, Data Analysis, Marketing, Strategic Marketing, Consumer Behaviour, Value Propositions

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Crafting AI Identities: Strategies & Ethical Considerations

      Skills you'll gain: AI Personalization, Persona (User Experience), Diversity and Inclusion, Customer experience improvement, Artificial Intelligence, Data Ethics, User Experience Design, Human Computer Interaction, Design Strategies, Ethical Standards And Conduct, User Research, Human Centered Design, User Centered Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Digital Transformation, Sales, Global Marketing, Real Time Data, Digital Marketing, Promotions and Campaigns, Consumer Behaviour, E-Commerce

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with MS Teams

      Skills you'll gain: Security Information and Event Management (SIEM), Active Directory, Compliance Management, System Configuration, Remote Access Systems, User Accounts, Configuration Management, Telecommuting, Live Streaming, Authorization (Computing), Network Analysis

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Agile Process, Project, and Program Controls: University of Maryland, College Park
    • Wireframes in Miro: Exploring New Ideas: Coursera Project Network
    • Ansible and Ansible-Playbooks for Automation: Packt
    • Foundations of Unreal Engine 5 and Basic Environment Design: Packt
    • ¿Qué son los medios sociales?: Northwestern University
    • Improving Diagnostic Accuracy with GenAI: Coursera Instructor Network
    • Foundations of Azure Infrastructure Design: Packt
    • كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت: Coursera Project Network
    • Conceptos y lenguaje de las organizaciones: University of Illinois Urbana-Champaign
    • Crafting AI Identities: Strategies & Ethical Considerations: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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