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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Project Network

      Comment augmenter vos abonnés twitter

      Skills you'll gain: Drive Engagement, Social Media Marketing, Social Media, Customer Engagement, Social Media Content, Social Media Strategy, Brand Awareness, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Customer experience strategy (CX), Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      비즈니스와 사회의 글로벌 트렌드

      Skills you'll gain: Demography, International Finance, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases des opérations avec Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Operational Analysis, Process Improvement, Customer experience improvement, Technology Strategies

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Practical C++: Learn C++ Basics Step by Step

      Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Development Environment, Programming Principles, Computer Programming, Maintainability, Data Structures, Command-Line Interface, Debugging

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Test-Driven Development in .NET Core - The Handbook

      Skills you'll gain: GitHub, Test Driven Development (TDD), Continuous Integration, ASP.NET, .NET Framework, Git (Version Control System), Development Testing, C# (Programming Language), Integration Testing, Data Access, Data Integrity, Debugging

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 2 – Certification & Mock Exams

      Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Engagement, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Product Requirements, Customer Advocacy, Agile Project Management, Delegation Skills, Sprint Retrospectives, Prioritization

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Créer des diagrammes de Buyer Persona avec Creately

      Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software, Strategic Thinking, Market Analysis, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Hands-on BGP

      Skills you'll gain: Border Gateway Protocol, Routing Protocols, Multiprotocol Label Switching, Network Routing, Network Routers, Virtual Private Networks (VPN), Network Troubleshooting, System Configuration, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Hands-on Hacking

      Skills you'll gain: Vulnerability Scanning, Active Directory, Web Applications, Microsoft Windows, Intrusion Detection and Prevention, Cybersecurity, Bash (Scripting Language), Command-Line Interface, Apache Tomcat, Scripting, Unix Commands, Microsoft SQL Servers

      Intermediate · Course · 1 - 3 Months

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    1…216217218…226

    In summary, here are 10 of our most popular customer journey courses

    • Comment augmenter vos abonnés twitter: Coursera Project Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • Negociación y gestión de métricas: UBITS
    • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Practical C++: Learn C++ Basics Step by Step: Packt
    • Test-Driven Development in .NET Core - The Handbook: Packt
    • Agile Product Owner Level 2 – Certification & Mock Exams: Packt
    • Créer des diagrammes de Buyer Persona avec Creately: Coursera Project Network

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