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Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience
- Status: Free Trial
Skills you'll gain: Digital Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Marketing Channel, Target Audience, Customer Insights, Content Marketing, Persona Development, Performance Metric, E-Commerce, Email Marketing, Social Media Marketing, Customer Communications Management, Business Metrics, Brand Marketing, Search Engine Optimization
- Status: Free Trial
New York Institute of Finance
Skills you'll gain: Operational Risk, Credit Risk, Risk Management, Risk Modeling, Business Risk Management, Risk Appetite, Risk Management Framework, Risk Mitigation, Operational Analysis, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Risk Control, Governance, Lending and Underwriting, Derivatives, Capital Markets, Risk Analysis, Portfolio Management, Financial Market, Financial Regulation
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Advertising Campaigns, Customer experience strategy (CX), Storytelling, Advertising, Logo Design, Content Marketing, Brand Management, Value Propositions, Brand Awareness, Production Planning, Customer experience improvement, Content Creation, Target Audience, Consumer Behaviour, Journalism, Creativity, Communication
- Status: Free Trial
LearnQuest
Skills you'll gain: User Story, Kanban Principles, Backlogs, Behavior-Driven Development, Scaled Agile Framework, Agile Software Development, Test Driven Development (TDD), Agile Project Management, Cross-Functional Team Leadership, DevSecOps, Project Risk Management, Sprint Planning, DevOps, Agile Methodology, Risk Management, Program Management, Agile Product Development, Management Reporting, Sprint Retrospectives, Scrum (Software Development)
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Azure Active Directory, Computer Systems, Microsoft Teams, Security Strategy, Virtual Local Area Network (VLAN), Collaborative Software, Disaster Recovery, Network Security, Network Protocols
- Status: New
Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability
- Status: Free Trial
University of Virginia
Skills you'll gain: Technology Strategies, Design Thinking, IT Management, Prototyping, Human Centered Design, Solution Design, Cyber Risk, Customer experience strategy (CX), Business Process, Cybersecurity, Business Metrics, Performance Measurement, Business Strategy, Cost Benefit Analysis, Key Performance Indicators (KPIs), User Feedback, Artificial Intelligence
- Status: Free Trial
University of California San Diego
Skills you'll gain: Usability Testing, Design Research, User Experience Design, Interaction Design, Ideation, Experimentation, Design Elements And Principles, User Centered Design, Prototyping, Statistical Hypothesis Testing, Usability, Wireframing, Human Computer Interaction, Human Factors, Statistical Analysis, Collaborative Software, A/B Testing, Telecommuting, R Programming, Storyboarding
- Status: Free Trial
University of Michigan
Skills you'll gain: User Research, Qualitative Research, Design Research, Interviewing Skills, User Experience, User Experience Design, User Centered Design, Requirements Analysis, Research Methodologies, Needs Assessment, Research, Human Computer Interaction, Data Collection
- Status: NewStatus: Preview
Skills you'll gain: Design Research, User Experience, Customer experience improvement
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
- Customer Understanding and Digital Marketing Channels: Unilever
- Risk Management: New York Institute of Finance
- Branding: The Creative Journey: IE Business School
- Scrum Master Certification: LearnQuest
- Foundations of Business Intelligence: Google
- Microsoft Cloud Support Associate: Microsoft
- Dell Technologies Becoming An Effective Seller: Dell
- Customer-Centric IT Strategy: University of Virginia
- Interaction Design: University of California San Diego