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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Customer experience strategy (CX), Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Looker Studio Pro Essentials - Español

      Skills you'll gain: Collaborative Software, Identity and Access Management, Data Visualization, Data Storytelling, Data Management, Data Security, Auditing, Google Cloud Platform, Resource Allocation, Customer Support, Data Sharing, Scheduling, Administration

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Créer des diagrammes de Buyer Persona avec Creately

      Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

      Skills you'll gain: Facebook, Marketing Strategies, Social Media Marketing, Social Media, Marketing, Target Audience, Drive Engagement, Customer Engagement

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر

      Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      A

      Arm

      Teaching AI on the Edge

      Skills you'll gain: Open Source Technology, Data Ethics, Artificial Intelligence, Education Software and Technology, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Program Development, MLOps (Machine Learning Operations), Ethical Standards And Conduct, Application Deployment, Law, Regulation, and Compliance, Information Privacy, Performance Tuning, Data Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Project Management Best Practices using Agile and Scrum

      Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Project Management, Sprint Planning, Communication

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Medical Coders: Simplifying Documentation

      Skills you'll gain: Generative AI, Regulatory Compliance, Medical Records, Medical Billing and Coding, Health Information Management and Medical Records, Technical Documentation, Automation, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك

      Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Onboarding: Automating Employee Journeys

      Skills you'll gain: AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, Ethical Standards And Conduct, Document Management, ChatGPT, Employee Engagement

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      التسويق العضوي: استفد من مجموعات الفيسبوك للشركات الصغيرة

      Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • Negociación y gestión de métricas: UBITS
    • Looker Studio Pro Essentials - Español: Google Cloud
    • Créer des diagrammes de Buyer Persona avec Creately: Coursera Project Network
    • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera Project Network
    • كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر: Coursera Project Network
    • Teaching AI on the Edge: Arm
    • Project Management Best Practices using Agile and Scrum: Packt
    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • GenAI for Medical Coders: Simplifying Documentation: Coursera Instructor Network
    • كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك: Coursera Project Network

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