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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
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      C

      Coursera

      Blueprint the Experience: User Flows in Miro

      Skills you'll gain: User Experience Design, Wireframing, User Interface and User Experience (UI/UX) Design, User Flows, User Centered Design, User Research, Interaction Design, Mockups, Prototyping

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      UI/UX Wireframing and Prototyping with Figma

      Skills you'll gain: Figma (Design Software), User Interface (UI), UI Components, User Interface and User Experience (UI/UX) Design, Prototyping, Responsive Web Design, Usability Testing, UI/UX Strategy, Interactive Design, User Experience Design, Mobile Development, Style Guides, User Flows, Animations, Web Development

      5
      Rating, 5 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      730 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Client HQ: Streamline Client Project Management with Notion

      Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Market Analysis

      Skills you'll gain: Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Market Opportunities, Business Modeling, Business Planning, Business Strategy, Product Management, Product Lifecycle Management

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Learning to Teach Online

      Skills you'll gain: Learning Management Systems, Teaching, Education Software and Technology, Planning, Technology Strategies, End User Training and Support, Digital Communications, Innovation, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      International Leadership and Organizational Behavior

      Skills you'll gain: Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Sensitivity, Cultural Diversity, Conflict Management, Cross-Functional Team Leadership, Leadership and Management, Leadership Development, Business Leadership, Leadership, Team Motivation, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Interactive 3D Clinical Skills: A Gamified Experience

      Skills you'll gain: Vital Signs, Blood Collection, Infection Control, Clinical Experience, Clinical Nursing, Clinical Nutrition, Patient Treatment, Health Assessment, Patient Safety, Patient Evaluation, Healthcare Ethics, Health Care, Emergency Nursing, Nursing, Patient Education And Counseling, Patient Positioning, Healthcare Industry Knowledge, Medical Surgical Nursing, Interactive Learning, On-The-Job Training

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Generative Adversarial Networks (GANs)

      Skills you'll gain: Generative AI, Image Analysis, Deep Learning, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Computer Vision, Data Ethics, Machine Learning, Applied Machine Learning, Information Privacy, Unsupervised Learning, Data Synthesis, Artificial Intelligence, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      110 reviews

      Beginner · Course · 1 - 3 Months

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    1…242526…416

    In summary, here are 10 of our most popular customer experience courses

    • Blueprint the Experience: User Flows in Miro: Coursera
    • UI/UX Wireframing and Prototyping with Figma: SkillUp EdTech
    • Diseño de Experiencia en Servicios: Universidad Austral
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • Client HQ: Streamline Client Project Management with Notion: Skillshare
    • Market Analysis: University of Minnesota
    • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
    • International Leadership and Organizational Behavior: Università Bocconi
    • Luxury Hospitality & Brand Innovation: Starweaver
    • Interactive 3D Clinical Skills: A Gamified Experience: Immersify

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