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Explore the Customer Experience Course Catalog
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: User Experience, User Research, Usability Testing, Design Research, User Centered Design, User Story, Figma (Design Software), Product Flow Diagram, Wireframing, Cross-Functional Collaboration, Prioritization, Storytelling
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
- Status: Free Trial
University of Michigan
Skills you'll gain: User Research, Qualitative Research, Design Research, Interviewing Skills, User Experience, User Experience Design, User Centered Design, Requirements Analysis, Research Methodologies, Needs Assessment, Research, Human Computer Interaction, Data Collection
- Status: Free Trial
University of Washington
Skills you'll gain: Public Speaking, Peer Review, Verbal Communication Skills, Communication, Persuasive Communication, Constructive Feedback, Non-Verbal Communication, Organizational Skills, Composure, Stress Management
- Status: New
Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Innovation, Google Cloud Platform, Business Process Automation, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Technology Strategies, Business Strategy, Solution Design, Customer Engagement, Customer experience improvement
- Status: NewStatus: Free Trial
Skills you'll gain: Figma (Design Software), Responsive Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, UI Components, User Experience, User Interface (UI) Design, Interactive Design, Web Design, Software Design
- Status: NewStatus: Free Trial
Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design, User Story, Usability, User Interface (UI) Design, User Experience Design, Human Computer Interaction, Usability Testing, Interaction Design, User Experience, Mockups, Software Design, Wireframing, User Centered Design, Figma (Design Software), Collaborative Software, UI Components, User Research, Enterprise Application Management, Prototyping
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Simplilearn
Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, User Experience, Figma (Design Software), Usability, Interaction Design, Prototyping, Animations
- Status: NewStatus: Free Trial
Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Calendar Management, Usability Testing, Project Documentation, Content Management, Productivity, User Accounts, File Management
- Status: NewStatus: Free Trial
Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management
- Status: NewStatus: Free Trial
Skills you'll gain: UI/UX Research, Information Architecture, Design Research, Qualitative Research, User Interface and User Experience (UI/UX) Design, Surveys, Usability Testing, Persona Development, Interviewing Skills, Survey Creation, Tree Maps
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Advanced UX Strategies for Product Managers:Â Coursera Instructor Network
- Introduction to Operations Management:Â University of Pennsylvania
- Understanding User Needs:Â University of Michigan
- Introduction to Public Speaking:Â University of Washington
- Agents d'IA générative : transformer l'entreprise: Google Cloud
- Figma UI UX Design Essentials Pt.2: Layout & Components:Â Skillshare
- Product Design and UX/UI Fundamentals:Â Microsoft
- Figma Micro Interaction Design Training:Â Simplilearn
- Learn Notion for Client and Project Management:Â Skillshare
- AI Fundamentals in Financial Services: Saïd Business School, University of Oxford