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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      P

      Packt

      Microsoft 365 Fundamentals (MS-900)

      Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Cloud Computing, Azure Active Directory, Software As A Service, Role-Based Access Control (RBAC), Information Privacy

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Apple Support Pro Certification Guide (SUP-2025)

      Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Instagram

      Skills you'll gain: Content Performance Analysis, Photography, Branding, Photo Editing, Social Media Campaigns, Brand Awareness, Drive Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      AI agents and creator tools for sales professionals

      Skills you'll gain: Productivity, Sales Management, Business Process Automation, Generative AI, Business Technologies, Digital Transformation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Practical AI and prompting for sales professionals

      Skills you'll gain: Ideation, Digital Content, Automation, Innovation, Digital Transformation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Natural Language Processing Essentials

      Skills you'll gain: Applied Machine Learning, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Constructive Feedback, Client Services, Rapport Building, Sales Presentation, Verbal Communication Skills, Customer Relationship Building, Video Editing, Expectation Management, Professional Networking, Relationship Management, Business Relationship Management, Workflow Management

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Extend Microsoft Power Platform with Seamless Integrations

      Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Dashboard, Workflow Management, Data Integration, Cloud-Based Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Data Management, Serverless Computing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Kickstart Your Creativity with Procreate: Draw Animals

      Skills you'll gain: Design Elements And Principles, Creative Design, Digital Design, Creativity, Color Theory, Peer Review

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      R Programming Essentials with Microsoft Tools

      Skills you'll gain: Version Control, Software Documentation, Microsoft Copilot, Microsoft Visual Studio, Program Development, Statistical Analysis, Development Environment, Descriptive Statistics, Statistical Programming, Programming Principles, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Introduction to Looker

      Skills you'll gain: Looker (Software), Dashboard, Business Intelligence, Data Analysis Software, Data Visualization Software, Data Governance, Data Modeling, Data Integration, Business Reporting, Self Service Technologies, Generative AI Agents, Application Programming Interface (API)

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Microsoft 365 Fundamentals (MS-900) : Packt
    • Apple Support Pro Certification Guide (SUP-2025): Packt
    • Creating Engaging Content for Instagram: Coursera
    • AI agents and creator tools for sales professionals: AI Business School
    • Practical AI and prompting for sales professionals: AI Business School
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • Natural Language Processing Essentials: Edureka
    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • Extend Microsoft Power Platform with Seamless Integrations: Whizlabs
    • Kickstart Your Creativity with Procreate: Draw Animals : Skillshare

    Skills you can learn in Marketing

    Market (economics) (28)
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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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