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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Strategic Sales Leadership

      Skills you'll gain: Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Business Communication, Business Leadership, Sales Enablement, ChatGPT, Business Transformation, Digital Transformation, Generative AI, Communication, Proposal Writing, Communication Strategies

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Case Studies in Geostatistical Modeling

      Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      IntelliJ IDEA Essentials: Build, Test, and Manage Projects

      Skills you'll gain: IntelliJ IDEA, Debugging, Software Design, User Interface (UI), Apache Maven, Object Oriented Programming (OOP), Program Development, Build Tools, Integrated Development Environments, Software Development Tools, Eclipse (Software), Data Validation, Version Control, Software Development, Git (Version Control System), Data Import/Export, Development Environment, Java, Kotlin, Computer Programming

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      생성형 AI 에이전트: 조직 혁신

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Customer experience improvement, Google Cloud Platform, Business Solutions, Organizational Strategy, Organizational Change, Business Process Automation, Artificial Intelligence, Innovation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      A Practical Approach to Timeseries Forecasting Using Python

      Skills you'll gain: Forecasting, Statistical Modeling, Machine Learning Methods, Feature Engineering, Data Visualization Software

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Verbal Communication Skills, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Microsoft Copilot for Power BI: AI-Powered Report Insights

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Data Manipulation, Data Transformation, Data Cleansing, ChatGPT

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      SonarQube Mastery: Continuous Code Inspection & Security

      Skills you'll gain: Continuous Integration, Code Coverage, Code Review, Vulnerability, CI/CD, Secure Coding, Application Security, Vulnerability Scanning, DevSecOps, Vulnerability Assessments, Software Quality Assurance, Maintainability, Software Quality (SQA/SQC), Software Technical Review, Configuration Management, Application Deployment, Security Management, Data Integration, Quality Improvement, Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      IDB's Environmental and Social Policy Framework

      Skills you'll gain: Stakeholder Engagement, Natural Resource Management, Environmental Policy, Environmental Social And Corporate Governance (ESG), Environmental Resource Management, Environment and Resource Management, Community Development, Corporate Sustainability, Labor Compliance, Risk Management, Land Management, Mitigation, Occupational Safety And Health, Governance Risk Management and Compliance, Cultural Diversity

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI for Developers

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Personalization, Large Language Modeling, Applied Machine Learning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Amazon Web Services, Agentic systems, Cloud API, Automation, Performance Tuning, Application Programming Interface (API), Scalability, Application Development, Data Processing

      Intermediate · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Front-End Web Development for Beginners

      Skills you'll gain: Responsive Web Design, Web Design, GitHub, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, User Experience Design, User Experience, Javascript, Web Content Accessibility Guidelines, Browser Compatibility, User Story, Web Design and Development, Front-End Web Development, Web Development, Microsoft Copilot, Mobile Development, Semantic Web, Git (Version Control System)

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding with AI for MBAs

      Skills you'll gain: Model View Controller, Debugging, JSON, Version Control, Responsive Web Design, Data Modeling, User Interface (UI), HTML and CSS, OpenAI, NoSQL, User Story, Test Case, ChatGPT, Application Deployment, Software Development Tools, Algorithms, Web Design and Development, Google Cloud Platform, Databases, Programming Principles

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Strategic Sales Leadership: Starweaver
    • Case Studies in Geostatistical Modeling : Case Western Reserve University
    • IntelliJ IDEA Essentials: Build, Test, and Manage Projects: EDUCBA
    • 생성형 AI 에이전트: 조직 혁신: Google Cloud
    • A Practical Approach to Timeseries Forecasting Using Python: Packt
    • Design Thinking: IESE Business School
    • Microsoft Copilot for Power BI: AI-Powered Report Insights: Coursera Instructor Network
    • SonarQube Mastery: Continuous Code Inspection & Security: Coursera Instructor Network
    • IDB's Environmental and Social Policy Framework: Banco Interamericano de Desarrollo
    • AWS Generative AI for Developers: Amazon Web Services

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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