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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI for Medical Diagnosis

      Skills you'll gain: Image Analysis, Data Processing, Computer Vision, Applied Machine Learning, Statistical Methods, Keras (Neural Network Library), Data Validation, Medical Imaging, Magnetic Resonance Imaging, Radiology, Deep Learning, Statistics, Tensorflow, Probability & Statistics, Machine Learning Methods, Predictive Modeling, Artificial Neural Networks, Artificial Intelligence, Machine Learning Algorithms, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northwestern University

      Sports Marketing

      Skills you'll gain: Marketing Communications, Event Marketing, Revenue Management, Marketing, Media and Communications, Social Media, Brand Loyalty, Public Relations, Crisis Management, Loyalty Programs, Press Releases, Marketing Strategies, Customer Engagement, Strategic Partnership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      From Brand to Image: Creating High Impact Campaigns That Tell Brand Stories

      Skills you'll gain: Advertising Campaigns, Advertising, Production Planning, Brand Strategy, Branding, Marketing Communications, Proposal Development, Marketing, Creative Design, Storytelling, Brand Awareness, Presentations, Value Propositions, Ideation, Campaign Management, Persona Development, Target Audience

      4.7
      Rating, 4.7 out of 5 stars
      ·
      272 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Econometrics: Methods and Applications

      Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Data Analysis, Statistical Modeling, Economics, Predictive Modeling, Statistical Analysis, Forecasting, Statistics, Estimation, Market Trend, Probability, Statistical Hypothesis Testing, Linear Algebra, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Meets Design Thinking

      Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Agile Software Development, Product Improvement, Persona Development, User Centered Design, Innovation, Storytelling, Software Development, Product Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Professional Workspace Administrator

      Skills you'll gain: User Provisioning, Email Security, Google Workspace, Data Governance, Gmail, Data Loss Prevention, Group Policy, Data Security, User Accounts, Automation, Cloud Security, Security Management, Scripting, Information Management, Personally Identifiable Information, Mobile Security, Document Management, File Management, Technical Support, Data Access

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      É

      École Polytechnique

      How to Write and Publish a Scientific Paper (Project-Centered Course)

      Skills you'll gain: Peer Review, Scientific Methods, Research, Journals, Proofreading, Research Reports, Research Design, Editing, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to DevOps

      Skills you'll gain: DevOps, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Test Driven Development (TDD), Continuous Integration, Behavior-Driven Development, CI/CD, Code Review, Culture Transformation, Microservices, Agile Methodology, Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Getting and Cleaning Data

      Skills you'll gain: Data Manipulation, Data Cleansing, MySQL, Data Integration, Data Management, Web Scraping, Data Collection, Database Systems, Data Transformation, Data Access, Data Import/Export, R Programming, File Management, Application Programming Interface (API)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma and the Organization (Advanced)

      Skills you'll gain: Eight Disciplines Problem Solving (8D), Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Process Improvement, Business Process, Timelines, Project Design, Process Capability, Continuous Improvement Process, Problem Management, Root Cause Analysis, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • AI for Medical Diagnosis: DeepLearning.AI
    • Sports Marketing: Northwestern University
    • From Brand to Image: Creating High Impact Campaigns That Tell Brand Stories: IE Business School
    • Econometrics: Methods and Applications: Erasmus University Rotterdam
    • Agile Meets Design Thinking: University of Virginia
    • Google Professional Workspace Administrator: Google Cloud
    • International Marketing & Cross Industry Growth: Yonsei University
    • How to Write and Publish a Scientific Paper (Project-Centered Course): École Polytechnique
    • Healthcare IT Support: Johns Hopkins University
    • Introduction to DevOps: IBM

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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