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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma and the Organization (Advanced)

      Skills you'll gain: Eight Disciplines Problem Solving (8D), Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Process Improvement, Business Process, Timelines, Project Design, Process Capability, Continuous Improvement Process, Problem Management, Root Cause Analysis, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Professional Fundamentals

      Skills you'll gain: Customer Engagement, Enterprise Resource Planning, Consulting, SAP Applications, Business Consulting, Technical Consulting, Project Implementation, Business Technologies, Agile Methodology, Project Management, Waterfall Methodology, System Implementation, Business Transformation, Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      944 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Ideation, Design Thinking, New Product Development, Business Strategy, Project Implementation, Strategic Partnership, Organizational Structure, Business Modeling, Lean Methodologies, Decision Making, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Programming Fundamentals

      Skills you'll gain: Algorithms, Programming Principles, C (Programming Language), Computer Programming, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Essential Google Cloud Infrastructure: Core Services

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Management, Cloud Infrastructure, Data Storage, Cloud Computing, System Monitoring, Authorization (Computing), Role-Based Access Control (RBAC), Databases, NoSQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Social Media Campaigns, Performance Measurement, Social Media Management, Content Marketing, Goal Setting, Active Listening, Marketing Strategies, Social Media Content, Customer Analysis, Network Analysis, Marketing, Strategic Communication, Digital Media Strategy, Key Performance Indicators (KPIs), Professional Networking, Campaign Management, Content Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Marketing Analytics, Marketing Strategies, Data Science, Marketing, Strategic Marketing, Customer experience strategy (CX), Analytics, Data Analysis, Digital Transformation, Customer Insights, Data-Driven Decision-Making, Empowerment, Business Development, Business Leadership, Brand Management, Brand Strategy, Corporate Strategy, Advertising, Consumer Behaviour, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      466 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Finding Your Professional Voice: Confidence & Impact

      Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Communication, Self-Awareness, Emotional Intelligence, Stress Management, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      FinTech: Foundations, Payments, and Regulations

      Skills you'll gain: FinTech, Financial Regulations, Financial Services, Payment Processing, Mobile Banking, Financial Market, Credit/Debit Card Processing, Investments, Retail Banking, Emerging Technologies, Innovation, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Strategies for A Better World

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Demography, Corporate Sustainability, International Relations, Market Trend, Entrepreneurship, Stakeholder Management, International Finance, Business Strategies, Feasibility Studies, Business Strategy, Trend Analysis, Business Metrics, Customer Analysis, Business Ethics, Project Scoping, Culture, Socioeconomics, Economics, Policy, and Social Studies, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Introduction to Scripting in Python

      Skills you'll gain: Data Visualization, Data Visualization Software, Plot (Graphics), Data Manipulation, Package and Software Management, Data Integration, Data Analysis, Data Access, Data Processing, Python Programming, File Management, Data Structures, Data Import/Export, Software Documentation, Programming Principles, Technical Documentation, Data Storage, Computational Logic, Data Management, Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      The Digital Marketing Revolution

      Skills you'll gain: Digital Transformation, Digital Marketing, MarTech, Digital Media Strategy, Marketing Channel, Marketing Strategies, Global Marketing, Market Dynamics, Consumer Behaviour, Business Transformation, Customer experience improvement, Innovation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Six Sigma and the Organization (Advanced): Kennesaw State University
    • SAP Professional Fundamentals: SAP
    • Innovation Management: Erasmus University Rotterdam
    • Programming Fundamentals: Duke University
    • Essential Google Cloud Infrastructure: Core Services: Google Cloud
    • Marketing con Redes Sociales: Tecnológico de Monterrey
    • Leadership Through Marketing: Northwestern University
    • Finding Your Professional Voice: Confidence & Impact: University of London
    • FinTech: Foundations, Payments, and Regulations: University of Pennsylvania
    • Business Strategies for A Better World: University of Pennsylvania

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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