Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security

Skills you'll gain: Figma (Design Software), Wireframing, Responsive Web Design, UI/UX Strategy, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Animations, User Experience Design, Style Guides, User Centered Design, UI Components, User Experience, Typography, Interaction Design, Interactive Design, Collaborative Software, Mockups, Design Elements And Principles, Web Design

Skills you'll gain: Process Optimization, Collaborative Software

Skills you'll gain: Google Workspace, Gmail, Productivity Software, Service Management, Scripting, Document Management, Collaborative Software, File Management, System Configuration, Automation, Cloud Storage

Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Emotional Intelligence, Negotiation, Teamwork, Collaboration, Constructive Feedback, Leadership, Communication, Active Listening

Skills you'll gain: Ideation, Design Thinking, Brainstorming, Solution Design, Human Centered Design, Innovation, Creative Thinking, Strategic Thinking, Creative Problem-Solving, Problem Solving, Meeting Facilitation, Collaboration

Skills you'll gain: TikTok, Content Performance Analysis, Drive Engagement, Content Creation, Content Strategy, Video Editing, Video Production, Social Media Strategy, Storytelling, Target Audience, Collaboration, User Accounts

Skills you'll gain: Prompt Engineering, Cultural Diversity, Cultural Sensitivity, Engineering Practices, Technical Communication, Data Ethics, Internet Of Things, Generative AI, Engineering Management, Communication, Automation, Digital Transformation, Artificial Intelligence, Emerging Technologies, Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Cross-Functional Collaboration, Business Ethics, Augmented and Virtual Reality (AR/VR), Corporate Sustainability

Skills you'll gain: Microsoft Copilot, Compliance Management, Compliance Reporting, Microsoft 365, Regulation and Legal Compliance, General Data Protection Regulation (GDPR), Regulatory Requirements, Compliance Auditing, Governance Risk Management and Compliance, Workflow Management, Risk Analysis, Prompt Engineering

Skills you'll gain: Prompt Engineering, Command-Line Interface, TypeScript, Responsive Web Design, SQL, Node.JS, Unit Testing, Cascading Style Sheets (CSS), React.js, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, Database Management, Hypertext Markup Language (HTML), UI Components, Generative AI, Web Applications, Databases, Database Design, JavaScript Frameworks, Ajax

Skills you'll gain: DevSecOps, DevOps, Application Security, Continuous Integration, CI/CD, Continuous Delivery, Containerization, Security Testing, Security Strategy, Security Controls, Security Awareness, Automation, Threat Detection, Collaborative Software, Incident Response

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency