• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: Preview
      Preview
      E

      Eindhoven University of Technology

      Process Mining: Data science in Action

      Skills you'll gain: Process Analysis, Data Mining, Business Process, Data Analysis, Process Mapping, Business Process Modeling, Data Processing, Operational Analysis, Process Improvement, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      NVIDIA

      AI Infrastructure and Operations Fundamentals

      Skills you'll gain: MLOps (Machine Learning Operations), Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Cloud Infrastructure, Artificial Intelligence, Data Infrastructure, Cloud Computing, Infrastructure Architecture, IT Infrastructure, Data Centers, Network Infrastructure, Hardware Architecture, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      396 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Career Discovery

      Skills you'll gain: LinkedIn, Professional Networking, Mentorship, Interviewing Skills, Professional Development, Social Media Strategy, Job Evaluation, Relationship Building, Problem Solving, Business Research, Lifelong Learning, Personal Development, Negotiation, Adaptability, Leadership, Growth Mindedness, Rapport Building, Professionalism, Goal Setting, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The George Washington University

      Leading Healthcare Quality and Safety

      Skills you'll gain: Patient Safety, Clinical Leadership, Health Care Administration, Safety Assurance, Continuous Quality Improvement (CQI), Health Care, Health Systems, Quality Assurance, Data Quality, Human Factors (Security), Systems Thinking, Change Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Building Scalable Java Microservices with Spring Boot and Spring Cloud

      Skills you'll gain: Google Cloud Platform, Application Deployment, Microservices, Google App Engine, Spring Framework, Cloud API, Spring Boot, Cloud Applications, Java, Kubernetes, Cloud Services, Software Architecture, Data Migration, Application Programming Interface (API), Application Performance Management, Containerization, Database Management, Event-Driven Programming

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Tools for Define and Measure

      Skills you'll gain: Data Collection, Six Sigma Methodology, Stakeholder Engagement, Lean Six Sigma, Process Capability, Project Management, Project Scoping, Project Planning, Customer experience improvement, Performance Measurement, Process Improvement, Descriptive Statistics, Statistics, User Feedback, Process Mapping

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Configuration Management and the Cloud

      Skills you'll gain: Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Configuration Management, Cloud Management, Cloud Computing, Load Balancing, System Monitoring, Virtual Machines, Scalability, Change Control, Cloud Storage, Automation, CI/CD, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Python Development

      Skills you'll gain: Flask (Web Framework), Git (Version Control System), Web Scraping, Front-End Web Development, Restful API, Test Driven Development (TDD), Object-Relational Mapping, Web Development, Integration Testing, Scripting, Version Control, Matplotlib, Debugging, Data Visualization, Data Analysis, DevOps, Data Structures, CI/CD, Automation, Cloud Computing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      372 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Smart Cities – Management of Smart Urban Infrastructures

      Skills you'll gain: Transportation Management, Asset Management, Infrastructure Architecture, Governance, Systems Thinking, Digital Transformation, Internet Of Things, Data Management, Stakeholder Management, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Branding, Brand Management, Marketing Management, Business Management, Asset Management, Innovation, Consumer Behaviour, Fundraising, Marketing, Customer experience improvement, Customer Engagement, Sustainability Reporting, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Analysis and Visualization with Power BI

      Skills you'll gain: Dashboard, Power BI, Data Presentation, Data Visualization Software, Data Storytelling, Data Analysis, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      813 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Compliance Framework, Standards & Regulations

      Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Regulatory Compliance, Data Ethics, Compliance Management, Cyber Risk, Cyber Security Policies, NIST 800-53, Cybersecurity, Regulatory Requirements, Cyber Security Strategy, IT Automation, ISO/IEC 27001, General Data Protection Regulation (GDPR), Compliance Auditing, Artificial Intelligence, Payment Card Industry (PCI) Data Security Standards, Risk Management, Open Web Application Security Project (OWASP)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    1…333435…245

    In summary, here are 10 of our most popular service improvement courses

    • Process Mining: Data science in Action: Eindhoven University of Technology
    • AI Infrastructure and Operations Fundamentals: NVIDIA
    • Career Discovery: Kennesaw State University
    • Leading Healthcare Quality and Safety: The George Washington University
    • Building Scalable Java Microservices with Spring Boot and Spring Cloud: Google Cloud
    • Six Sigma Tools for Define and Measure: Kennesaw State University
    • Configuration Management and the Cloud: Google
    • Microsoft Python Development: Microsoft
    • Smart Cities – Management of Smart Urban Infrastructures: École Polytechnique Fédérale de Lausanne
    • Arts and Heritage Management: Università Bocconi

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok