• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Complaint Resolution
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer complaint resolution"

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Health Information Literacy for Data Analytics

      Skills you'll gain: Data Validation, Data Quality, Data Governance, Extract, Transform, Load, Data Dictionary, Health Information Management, Data Modeling, Health Informatics, Data Management, Data Cleansing, Data Integration, Metadata Management, Analytical Skills, Medical Records, Health Care, Analytics, Analysis, Health Systems, Data Integrity, Data Warehousing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      276 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media Strategy, Social Media, Social Media Marketing, Target Audience, Content Performance Analysis, Content Creation, Content Strategy, Customer Engagement, Drive Engagement, Instagram, TikTok, Copywriting, Data Ethics, Branding, Video Production, Scheduling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      178 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Business Intelligence (BI) Essentials

      Skills you'll gain: Business Intelligence, Key Performance Indicators (KPIs), Business Analytics, Data Mining, Data Warehousing, Data-Driven Decision-Making, Data Analysis, Data Collection, Data Visualization, Data Integration, Data Wrangling, Data Modeling, Analytics, Data Processing, Business Metrics, Big Data, Extract, Transform, Load, Data Visualization Software, Data Cleansing, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      331 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Marketing Strategy

      Skills you'll gain: Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Customer experience strategy (CX), Merchandising, Brand Strategy, E-Commerce, Technology Strategies, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      276 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Product Management Essentials

      Skills you'll gain: Product Management, Product Development, Stakeholder Management, Product Lifecycle Management, Commercialization, Product Strategy, Target Market, Marketing Strategy and Techniques, Product Roadmaps, Market Opportunities, Customer Insights, Marketing, Team Management, Innovation, Agile Methodology, User Experience, Leadership

      4.6
      Rating, 4.6 out of 5 stars
      ·
      329 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Positioning: What you need for a successful Marketing Strategy

      Skills you'll gain: Value Propositions, Target Market, Marketing Strategy and Techniques, Product Strategy, Marketing, Brand Strategy, Market Analysis, Market Trend, Competitive Analysis, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      971 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Making Successful Decisions through the Strategy, Law & Ethics Model

      Skills you'll gain: Intellectual Property, Arbitration, Strategic Decision-Making, Mediation, Business Ethics, Decision Making, Law, Regulation, and Compliance, Business Leadership, Ethical Standards And Conduct, Contract Management, Contract Negotiation, Talent Acquisition, Human Resources, Regulation and Legal Compliance, Business Strategy, Labor Law, Product Development, Business Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      442 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      National Taiwan University

      大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

      Skills you'll gain: Business Analytics, Social Media, Analytics, Big Data, Market Analysis, Customer Insights, Data Science, Data-Driven Decision-Making, Marketing Strategies, Financial Services, Decision Tree Learning, Banking, Technical Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      408 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      COVID19 Data Analysis Using Python

      Skills you'll gain: Seaborn, Correlation Analysis, Data Visualization, Data Cleansing, Matplotlib, Pandas (Python Package), Data Analysis, Data Manipulation, Python Programming, Statistical Analysis, Exploratory Data Analysis, Data Integration, Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Delivering Quality Work with Agility

      Skills you'll gain: Client Services, Expectation Management, Adaptability, Problem Solving, Ability To Meet Deadlines, Customer Service, Professionalism, Multitasking, Reliability, Accountability, Solution Delivery, Time Management, Agile Methodology, Collaboration, Communication, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      458 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Intro to International Marketing

      Skills you'll gain: Brand Management, Marketing, Global Marketing, Innovation, Product Marketing, Marketing Strategies, Market Share, Promotional Strategies, Consumer Behaviour, Business Transformation, Business Strategy, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Introduction to Scrum Master Profession

      Skills you'll gain: Agile Project Management, Sprint Planning, Sprint Retrospectives, People Development, User Story, Agile Methodology, Project Management Institute (PMI) Methodology, Employee Coaching, Stakeholder Management, Meeting Facilitation, Project Management, Risk Analysis, Analysis, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      356 reviews

      Beginner · Course · 1 - 4 Weeks

    1…353637…154

    In summary, here are 10 of our most popular customer complaint resolution courses

    • Health Information Literacy for Data Analytics: University of California, Davis
    • Social Media Content and Strategy: Adobe
    • Business Intelligence (BI) Essentials: IBM
    • Retail Marketing Strategy: University of Pennsylvania
    • Product Management Essentials: University of Maryland, College Park
    • Positioning: What you need for a successful Marketing Strategy: IE Business School
    • Making Successful Decisions through the Strategy, Law & Ethics Model: University of Michigan
    • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
    • COVID19 Data Analysis Using Python: Coursera Project Network
    • Delivering Quality Work with Agility: IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok