Skills you'll gain: Mac OS, User Accounts, System Support, System Configuration, File Systems, Data Management, Software Installation, Network Administration, Computer Networking, Remote Access Systems, Disaster Recovery, Encryption

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Customer Analysis, Workflow Management, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Data Processing, Google Cloud Platform, Cloud Security, Performance Tuning, Debugging, Data Integrity, Identity and Access Management, Real Time Data, System Monitoring, Data Integration, CI/CD, Unit Testing, Data Transformation, Continuous Deployment, Continuous Integration, Java

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Customer Support, Large Language Modeling, Image Analysis, Customer Service, Personalized Service, Product Support, Email Marketing, OpenAI, Artificial Intelligence, Computer Vision, Automation

Skills you'll gain: Service Management, IT Service Management, Information Technology Infrastructure Library, IT Management, Information Technology, Service Level, DevOps, Agile Methodology, Innovation, Organizational Change

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Data Processing, Capacity Management, Real Time Data, Data Integrity, Identity and Access Management, Cloud Security, Performance Tuning, System Monitoring, CI/CD, Debugging, Unit Testing, Google Cloud Platform, Maintainability, Event Monitoring, Containerization, Data Transformation

Skills you'll gain: Hospitality, Performance Measurement, Business Process Management, Business Process Improvement, Performance Improvement, Global Marketing, Business Process, Vendor Relationship Management, Vendor Management, Key Performance Indicators (KPIs), Process Optimization, Risk Mitigation, Law, Regulation, and Compliance, Strategic Thinking, Creative Problem-Solving, Business Communication

Skills you'll gain: Service Level, Google Cloud Platform, End User Training and Support, Identity and Access Management, Technical Support, Data Loss Prevention, Cloud Services, Technical Communication, Issue Tracking, Incident Management

Skills you'll gain: Software-Defined Networking, Network Architecture, Network Performance Management, Network Administration, Network Planning And Design, Computer Networking, Network Infrastructure, Automation, Network Monitoring, Application Programming Interface (API)

Skills you'll gain: Ansible, Terraform, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Infrastructure, DevOps, Configuration Management, Cloud Management, AWS CloudFormation, IT Automation, Infrastructure As A Service (IaaS), YAML, Automation

Skills you'll gain: Performance Measurement, Project Implementation, Performance Improvement, Workflow Management, Key Performance Indicators (KPIs), Cleanliness, Employee Engagement, Auditing

Skills you'll gain: IT Infrastructure, Network Troubleshooting, Systems Administration, OSI Models, Computer Networking, Microsoft Windows, Cybersecurity, Desktop Support, Package and Software Management, Application Security, Network Security, Threat Modeling, General Networking, File Systems, Security Management, Lightweight Directory Access Protocols, Disaster Recovery, Technical Support, Software Installation, Computer Hardware