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Results for "inbound calls"
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Northwestern University
Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making
Johns Hopkins University
Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Epidemiology, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
Google Cloud
Skills you'll gain: Virtual Environment, Agentic systems, Interactive Design, User Experience
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Management, Strategic Sourcing, Forecasting, Supply Chain Planning, Materials Management, Procurement, Supplier Management, Inventory Management System, Process Improvement, Supplier Quality Management, Payment Processing, Cash Flows, Product Quality (QA/QC)
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process
- Status: Free
DeepLearning.AI
Skills you'll gain: Large Language Modeling, Unstructured Data, SQL, Text Mining, Web Services, Prompt Engineering, Application Development, Generative AI, Application Programming Interface (API), Data Processing, Artificial Intelligence
- Status: Free
Coursera Project Network
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Project Controls, Workflow Management, Data Management, Data Validation
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows
- Status: Free Trial
Northwestern University
Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
In summary, here are 10 of our most popular inbound calls courses
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- The Importance of Listening:Â Northwestern University
- Confronting Gender Based Violence: Global Lessons for Healthcare Workers:Â Johns Hopkins University
- Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP):Â Amazon Web Services
- Dialogflow CX: Bot Building Basics:Â Google Cloud
- Sourcing Excellence:Â Rutgers the State University of New Jersey
- ITIL V4 Details of Four Dimensions of Service Management:Â EDUCBA
- Function-Calling and Data Extraction with LLMs:Â DeepLearning.AI
- Business Operations Support in Google Sheets:Â Coursera Project Network
- Build a Chatbot with Voiceflow: Ecommerce Customer Support:Â Coursera Project Network