Skills you'll gain: English Language, Customer Complaint Resolution, Customer Service, Customer Inquiries, Product Knowledge, Telephone Skills, Verbal Communication Skills, Vocabulary, Consumer Behaviour, E-Commerce, Grammar, Communication, Writing

Skills you'll gain: Amazon Web Services, User Accounts, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Management, Cloud Computing, Public Cloud, Cloud Infrastructure, Cloud Security, Cloud Services, Cloud Computing Architecture, Solution Architecture

Skills you'll gain: Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Customer Insights, Marketing Effectiveness, Target Audience, Search Engine Marketing, Report Writing, Social Media Marketing, Search Engine Optimization, Prompt Engineering, Data Import/Export, Data Security

Skills you'll gain: Employee Surveys, User Feedback, Customer experience improvement, Customer Insights, Analysis, Performance Improvement, Performance Measurement, Microsoft 365, Market Research, User Research, Employee Performance Management, Business Strategy

Skills you'll gain: Command-Line Interface, Package and Software Management, Linux, Linux Commands, Unix Commands, Unix, File Systems, Software Installation, Operating Systems, Unix Shell, Red Hat Enterprise Linux, File Management

Skills you'll gain: Generative AI, Marketing Analytics, Data Analysis, Analytics, Web Analytics, Marketing Strategies, Digital Marketing, Data-Driven Decision-Making, E-Commerce, Strategic Decision-Making, Decision Making, Artificial Intelligence

Skills you'll gain: Assertiveness, Resilience, Decisiveness, Conflict Management, Leadership Development, Communication, Leadership, Verbal Communication Skills, Empathy, Relationship Building

Skills you'll gain: Risk Analysis, Competitive Analysis, Market Analysis, Business Strategies, Analysis, Business Analysis, Financial Analysis, Business Strategy, Growth Strategies, Business Modeling, Financial Modeling, Market Share, Competitive Intelligence, Business Risk Management, Business, Strategic Marketing, Product Lifecycle Management, Cash Flows

Skills you'll gain: Process Mapping, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Process Flow Diagrams, Customer Analysis, User Feedback, Key Performance Indicators (KPIs), Risk Management, Quality Control, Project Management

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Excel Formulas, Statistical Visualization, Graphing, Data Presentation, Data Analysis, Data Import/Export, Data Manipulation, Data Management

Skills you'll gain: Computer Networking, General Networking, Network Architecture, OSI Models, TCP/IP, Network Infrastructure, Virtual Local Area Network (VLAN), Network Protocols, Local Area Networks, Virtualization, Data Centers

Skills you'll gain: Application Security, Secure Coding, Open Web Application Security Project (OWASP), Encryption, Security Engineering, Security Software, Human Factors (Security), Security Testing, Threat Modeling, Vulnerability Assessments, Data Security, Software Design, Authentications, Authorization (Computing)