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    Salesforce Online Courses

    Explore courses developed by Salesforce and find the right program for you. Develop in-demand skills with industry expert-led lessons.

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    Explore the Salesforce Course Catalog

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Self Service Technologies, Session Initiation Protocols, Test Tools, Cloud-Based Integration, Development Testing, Natural Language Processing

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Parameter Manipulation

      Skills you'll gain: Data Validation, Virtual Environment, Generative AI Agents, Prompt Engineering

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Managing Environments

      Skills you'll gain: Release Management, Virtual Environment, Configuration Management, Cloud Management, Application Deployment, Version Control, Generative AI Agents, Google Cloud Platform

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      TFX on Google Cloud Vertex Pipelines

      Skills you'll gain: Google Cloud Platform, Tensorflow, Data Pipelines, MLOps (Machine Learning Operations), Kubernetes, Machine Learning

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      A

      AI Business School

      AI for Sales

      Skills you'll gain:

      Beginner · Specialization · 1 - 3 Months

    • G

      Google Cloud

      Build a Project Tracking App with AppSheet

      Skills you'll gain: Cloud Applications, Google Sheets, Google Workspace, Cloud-Based Integration, Issue Tracking, Data Integration, Microsoft Excel

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Accélérer l'échange de connaissances avec Agentspace

      Skills you'll gain: Google Workspace, Application Performance Management, Enterprise Application Management, Productivity Software, OAuth, Cloud Applications, Identity and Access Management, Application Deployment, System Monitoring, Application Programming Interface (API), AI Personalization, Data Store, Search Engine Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building and Pitching Marketing Campaigns in Tech Industries

      Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Business Communication, Media Planning, Loyalty Programs, Sales Management, Technology Strategies, Marketing, Supply Chain Management, Supply Chain, Branding, Marketing and Public Relations, Return On Investment, Revenue Forecasting, Marketing Strategies, Advertising Sales, Brand Management, Presentations, Forecasting

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Marketing Communications, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular salesforce courses

    • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
    • Dialogflow CX: Parameter Manipulation: Google Cloud
    • Dialogflow CX: Managing Environments: Google Cloud
    • TFX on Google Cloud Vertex Pipelines: Google Cloud
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • AI for Sales: AI Business School
    • Build a Project Tracking App with AppSheet: Google Cloud
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Accélérer l'échange de connaissances avec Agentspace: Google Cloud

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