Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "service recovery"
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Status: Free TrialSkills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Platforms, Cloud Computing, Cloud Storage, Infrastructure As A Service (IaaS), Software As A Service, Emerging Technologies, Cloud-Native Computing, Hybrid Cloud Computing, Virtual Machines, Serverless Computing, Microservices, DevOps
Status: Free TrialSkills you'll gain: Generative AI, ChatGPT, Natural Language Processing, Data Governance, Computer Science, Business Intelligence, Business Ethics, Robotic Process Automation, Content Creation, Risk Mitigation
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Penetration Testing, Azure Active Directory, Network Security, Computer Systems, Security Information and Event Management (SIEM), Security Testing, Encryption, Cybersecurity, System Testing, Cloud Security, Vulnerability Scanning, Threat Management, Cloud Computing, Business Software, Authentications, Active Directory, Data Management, Computer Security Incident Management
Status: Free TrialSkills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Data Storage Technologies, Cloud Computing, Cloud Services, Servers, Network Administration, System Configuration, Virtualization, User Accounts
What brings you to Coursera today?
Status: NewCoursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment
Status: Free TrialAmazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Data Migration, Cloud Storage, Software Architecture, API Gateway, Cloud Management, Cloud Infrastructure, Cloud Security, Data Import/Export
Status: Free TrialStatus: New AI skillsSkills you'll gain: Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Spreadsheet Software, A/B Testing, Loyalty Programs, E-Commerce, Campaign Management, Customer experience strategy (CX), Customer Relationship Management, Marketing, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialSkills you'll gain: Data Modeling, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Database Design, Dashboard, Data Integration, Data Pipelines, Data Warehousing, Tableau Software, Business Analytics, Database Systems, Business Process, Interviewing Skills, Data Visualization, Applicant Tracking Systems, Business Analysis, Professional Development, Data Analysis, SQL
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Status: NewSkills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
In summary, here are 10 of our most popular service recovery courses
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Cloud Computing:Â IBM
- Introduction to Artificial Intelligence (AI):Â IBM
- Microsoft Cybersecurity Analyst:Â Microsoft
- System Administration and IT Infrastructure Services:Â Google
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- AWS Fundamentals:Â Amazon Web Services
- Google Digital Marketing & E-commerce:Â Google
- Google Business Intelligence:Â Google
