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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • E

      Emory University

      Management Consulting

      Skills you'll gain: Data Cleansing, Presentations, Microsoft PowerPoint, Management Consulting, Executive Presence, Business Consulting, Benchmarking, Microsoft Excel, Storytelling, Data Storytelling, Proposal Development, Oral Expression, Business Research, Interviewing Skills, Six Sigma Methodology, Consultative Approaches, Analytical Skills, Data Quality, Professional Networking, Business Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Real Estate Transactions, Customer Acquisition Management, Sales Management, Organizational Skills, Sales Prospecting, Sales Presentation, Showrooms, Prospecting and Qualification, Closing (Sales), Branding, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      145 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The Hong Kong University of Science and Technology

      Business English for Non-Native Speakers

      Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, English Language, Oral Expression, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      The Digital Marketing Revolution

      Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Global Marketing, Digital Transformation, MarTech, Digital Marketing, Business Strategy, Customer experience improvement, Business Transformation, Innovation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      Supply Chain Planning

      Skills you'll gain: Demand Planning, Forecasting, Customer Demand Planning, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Production Planning, Trend Analysis, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Financial Accounting: Foundations

      Skills you'll gain: Revenue Recognition, Financial Statements, Accrual Accounting, Financial Accounting, Bookkeeping, Income Statement, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounts Receivable, Inventory Accounting, Cash Flows

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Beginner · Course · 1 - 3 Months

    • Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality, Brand Management, B2B Sales, Customer Service, Innovation, Customer experience strategy (CX), Promotional Strategies, Strategic Marketing, Business-To-Consumer, Consumer Behaviour, Target Market, Market Share, Expectation Management, Growth Strategies, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      920 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Maryland, College Park

      Entrepreneurship: Launching an Innovative Business

      Skills you'll gain: Customer Analysis, Commercialization, Business Modeling, Strategic Decision-Making, Innovation, Entrepreneurship, Entrepreneurial Finance, Market Opportunities, Business Planning, New Product Development, Sales Pipelines, Sales Strategy, Ideation, Sales Presentation, Product Development, Team Building, Business Strategies, Design Thinking, Capital Markets, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      اعمل بذكاء أكبر لا بجهد أكثر: إدارة الوقت الشخصي والمهني

      Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Expectation Management, Organizational Skills, Productivity, Personal Development, Prioritization, Overcoming Obstacles, Goal Setting, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      801 reviews

      Mixed · Course · 1 - 4 Weeks

    Sales learners also search

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    1…101112…65

    In summary, here are 10 of our most popular sales courses

    • Management Consulting: Emory University
    • Keller Williams Real Estate Agent: Keller Williams
    • Customer Service Fundamentals: Knowledge Accelerators
    • Business English for Non-Native Speakers: The Hong Kong University of Science and Technology
    • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
    • Supply Chain Planning: Rutgers the State University of New Jersey
    • Boosting Productivity through the Tech Stack: Salesforce
    • Financial Accounting: Foundations: University of Illinois Urbana-Champaign
    • International Marketing & Cross Industry Growth: Yonsei University
    • Introduction to CRM with HubSpot: Coursera Project Network

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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