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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Contabilidad para no contadores

      Skills you'll gain: Income Statement, Balance Sheet, Ledgers (Accounting), Financial Statements, Accounting, Financial Accounting, Standard Accounting Practices, Bookkeeping, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Cash Flows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Unsupervised Learning, Recommenders, Reinforcement Learning

      Skills you'll gain: Unsupervised Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Reinforcement Learning, Statistical Machine Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms, Collaborative Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Team Motivation, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      277 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Introduction to AI

      Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Software, Machine Learning, Innovation, Data Quality, Critical Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Bookkeeping Basics

      Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Ledgers (Accounting), Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Ethical Standards And Conduct, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Data Visualization with Tableau

      Skills you'll gain: Data Storytelling, Dashboard, Key Performance Indicators (KPIs), Data Visualization, Tableau Software, Advanced Analytics, Data Presentation, Interactive Data Visualization, Data Visualization Software, Data Literacy, Proposal Development, Exploratory Data Analysis, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Visualization (Computer Graphics), Pivot Tables And Charts, Data Mapping, Tree Maps, Storyboarding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Software Product Management

      Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Project Planning, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Product Requirements, Software Technical Review, Backlogs, Risk Management Framework, Product Management, Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation Using AI/ML with Google Cloud

      Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Applied Machine Learning, Hybrid Cloud Computing, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Technical Management, Business Transformation, Containerization, Technology Strategies, Cloud-Native Computing, Multi-Cloud, IT Management, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of London

      Understanding Research Methods

      Skills you'll gain: Peer Review, Surveys, Research, Research Methodologies, Research Design, Writing, Qualitative Research, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      The Critical Role of IT Support Staff in Healthcare

      Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Information Technology Operations, Health Information Management, Product Support, Issue Tracking, Electronic Medical Record, Medical Records, Medical Terminology, Network Troubleshooting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      724 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills for Professional and Personal Success

      Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Verbal Communication Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.4K reviews

      Beginner · Specialization · 1 - 3 Months

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    1…101112…239

    In summary, here are 10 of our most popular technical support courses

    • Contabilidad para no contadores : Universidad Nacional Autónoma de México
    • Unsupervised Learning, Recommenders, Reinforcement Learning: DeepLearning.AI
    • IBM Project Manager: IBM
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Introduction to AI: Google
    • Bookkeeping Basics: Intuit
    • Data Visualization with Tableau: University of California, Davis
    • Software Product Management: University of Alberta
    • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
    • Understanding Research Methods: University of London

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