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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare Data Security, Privacy, and Compliance

      Skills you'll gain: Medical Privacy, Health Information Management, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Cryptography, Health Policy, Information Privacy, Regulatory Compliance, Cloud Computing, Patient Safety

      4.8
      Rating, 4.8 out of 5 stars
      ·
      407 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Discover the Art of Prompting

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Technical Writing, Content Creation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      485 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Collaborate and Code: GitHub with Python and Jupyter

      Skills you'll gain: Version Control, GitHub, Jupyter, Git (Version Control System), Generative AI, Software Documentation, Technical Documentation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI for HR Professionals

      Skills you'll gain: Human Resources, Technical Communication, Human Resource Strategy, Technical Documentation, AI Personalization, Prompt Engineering, Employee Training, Generative AI, Persona Development, Interviewing Skills, Performance Review, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Revolutionizing the Product Owner Role

      Skills you'll gain: Product Management, Market Intelligence, Artificial Intelligence, Strategic Thinking, Product Requirements, Stakeholder Engagement

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Revolutionizing Business Analysis Techniques

      Skills you'll gain: Prompt Engineering, Business Analysis, Data-Driven Decision-Making, Data Analysis, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, Requirements Elicitation, Workflow Management, Process Optimization

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Version Control

      Skills you'll gain: Version Control, Unix Commands, Git (Version Control System), GitHub, Linux Commands, Software Versioning, Command-Line Interface, Linux, Collaborative Software, File Management, Software Development Tools, Software Development, Web Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Infection Prevention & Wound Care: Clean Practice Essentials

      Skills you'll gain: Infection Control, Medical Support, Medical Surgical Nursing, Health Assessment, Health And Safety Standards, Patient Safety, Patient Education and Support, Patient Treatment, Public Health and Disease Prevention, Health Care, Healthcare Ethics, Nursing, Clinical Nursing, Health Care Procedure and Regulation, Community Health, Healthcare Industry Knowledge

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Complete Guide to Apple IT Pro Certification (DEP-2025)

      Skills you'll gain: Single Sign-On (SSO), Knowledge of Apple Software, Apple iOS, Knowledge of Apple Hardware, System Configuration, Network Performance Management, Network Administration, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      O

      O.P. Jindal Global University

      Predictive Analytics and Forecasting

      Skills you'll gain: Predictive Analytics, Dimensionality Reduction, Regression Analysis, Data Mining, Data Processing, Business Analytics, Data-Driven Decision-Making, Forecasting, Statistical Analysis, Demand Planning, Classification And Regression Tree (CART), Customer Analysis, Data Cleansing, Market Analysis, Supervised Learning, Machine Learning Algorithms, Unsupervised Learning, Artificial Neural Networks

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Centered Design, UI/UX Research, Storytelling, Usability Testing, Technical Design, Prototyping, Mockups, Wireframing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Timelines, Database Management, Databases, Database Design, Workflow Management, Information Architecture, Organizational Skills, Project Management Software, Project Management, Productivity Software, Client Services, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, Content Management, Collaborative Software, Productivity, Kanban Principles, Automation, Collaboration

      Beginner · Specialization · 3 - 6 Months

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    1…181920…239

    In summary, here are 10 of our most popular technical support courses

    • Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
    • Discover the Art of Prompting: Google
    • Collaborate and Code: GitHub with Python and Jupyter: Coursera
    • Generative AI for HR Professionals: Vanderbilt University
    • Generative AI: Revolutionizing the Product Owner Role: SkillUp EdTech
    • Generative AI: Revolutionizing Business Analysis Techniques: SkillUp EdTech
    • Version Control: Meta
    • Infection Prevention & Wound Care: Clean Practice Essentials: Immersify
    • The Complete Guide to Apple IT Pro Certification (DEP-2025): Packt
    • Predictive Analytics and Forecasting: O.P. Jindal Global University

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