Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Expectation Management, Emotional Intelligence

Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Intercultural Competence, Organizational Change, Behavior Management, Decision Making

Skills you'll gain: Presentations, User Accounts, Account Management, Data Visualization, Data Storytelling, Content Creation

Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Collaborative Software, Graphic and Visual Design Software, Infographics, Content Creation, Visual Design, Graphic and Visual Design, Creative Design

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Canva (Software), Content Creation, Graphic Design, Graphic and Visual Design, Creative Design, Design, Visual Design

Skills you'll gain: Open Web Application Security Project (OWASP), Penetration Testing, Internet Of Things, Security Testing, Embedded Software, Hardware Troubleshooting, Vulnerability Assessments, Test Tools, Cybersecurity, Embedded Systems, General Networking

Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Team Leadership, Organizational Change, Stakeholder Communications, Visionary, People Management, Change Management, Project Management, Storytelling, Innovation, Emotional Intelligence, Lifelong Learning

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour