• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Usability Testing, Human Centered Design, Figma (Design Software), Artificial Intelligence, Prototyping, User Research, Data Ethics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Maya 3D: Architecture & Photorealistic Interiors

      Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), Autodesk, Computer Graphics, Computer Graphic Techniques, Mockups, Information Architecture, Design Software, Design, Simulations, Design Elements And Principles

      5
      Rating, 5 out of 5 stars
      ·
      16 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Canva Design Essentials Pt. 3: Docs, Video & AI Tools

      Skills you'll gain: Canva (Software), Animations, Video Editing, Infographics, Style Guides, Content Creation, Multimedia, Photo Editing, Typography, Graphic and Visual Design

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      From Raw to Ready: Data Preparation in Python

      Skills you'll gain: Data Integration, Data Import/Export, NumPy, Data Wrangling, Data Manipulation, Pandas (Python Package), Data Pipelines, Data Transformation, Extract, Transform, Load, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      DaVinci Resolve 19 Masterclass: Video Editing Basics

      Skills you'll gain: Animations, Video Editing, Motion Graphics, Post-Production, Timelines, Configuration Management, Editing, Data Import/Export, Color Matching, File Management, Typography

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Introduction to AWS for Cloud Beginners

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Scalability

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Microsoft Azure - Essentials

      Skills you'll gain: Microsoft Azure, Cloud Computing, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, General Networking, Windows PowerShell, Virtual Private Networks (VPN), Scalability, Load Balancing, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Getting Started with IT-based Entrepreneurship

      Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Scalability, Innovation, Team Building

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      D

      Duke University

      Impact Investment Finance

      Skills you'll gain: Investments, Environmental Social And Corporate Governance (ESG), Fundraising, Private Equity, Capital Markets, Financial Management, Finance, International Finance, Entrepreneurial Finance, Entrepreneurship, Fiscal Management, Due Diligence, Business Strategy, Business Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Client HQ: Streamline Client Project Management with Notion

      Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Databases, Project Management, Productivity Software, Client Services, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, Collaborative Software

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      MAYA Architecture - Living Room Interiors

      Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), Computer Graphics, Computer Graphic Techniques, Information Architecture

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Complete Interview Prep: Foundations, GD & Domain Interviews

      Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Stress Management, Communication, Interpersonal Communications, Non-Verbal Communication, Strategic Communication, Personal Development, Public Speaking, Goal Setting, Active Listening, Self-Awareness, Storytelling, Professionalism, Analytical Skills

      Beginner · Course · 1 - 4 Weeks

    Customer Journey learners also search

    Digital Marketing
    Digital
    Marketing
    Entrepreneurship
    Beginner Digital Marketing
    Digital Marketing Projects
    Social Entrepreneurship
    Advanced Digital Marketing
    1…192021…226

    In summary, here are 10 of our most popular customer journey courses

    • Product Design and UX/UI Fundamentals: Microsoft
    • Maya 3D: Architecture & Photorealistic Interiors: EDUCBA
    • Canva Design Essentials Pt. 3: Docs, Video & AI Tools: Skillshare
    • From Raw to Ready: Data Preparation in Python: Coursera
    • DaVinci Resolve 19 Masterclass: Video Editing Basics: Skillshare
    • Introduction to AWS for Cloud Beginners: Simplilearn
    • Microsoft Azure - Essentials: EDUCBA
    • Getting Started with IT-based Entrepreneurship: University of Minnesota
    • Impact Investment Finance: Duke University
    • Client HQ: Streamline Client Project Management with Notion: Skillshare

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok