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Results for "customer experience improvement"
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free TrialStatus: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, Professional Networking, User Story, Web Design, Design Reviews, Usability, Presentations, User Experience, Design Research, Ideation, Interviewing Skills
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, Predictive Modeling, Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Flask (Web Framework), Exploratory Data Analysis, Data Wrangling, ChatGPT, Unit Testing, Natural Language Processing, Data Analysis, Jupyter, Artificial Intelligence, Unsupervised Learning, PyTorch (Machine Learning Library), OpenAI
- Status: Free Trial
Skills you'll gain: CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Software Development Life Cycle, Software Architecture, Linux Commands, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Bash (Scripting Language), DevOps, Git (Version Control System), Flask (Web Framework), Jupyter, Grafana
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation
- Status: Free Trial
Google
Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
- Status: Free Trial
Skills you'll gain: Prompt Engineering, HTML and CSS, Software Development Life Cycle, Software Architecture, Large Language Modeling, Professional Networking, Flask (Web Framework), Generative AI, Software Design, ChatGPT, Unit Testing, Jupyter, Artificial Intelligence, Scrum (Software Development), Software Engineering, OpenAI, Agile Methodology, Bootstrap (Front-End Framework), Python Programming, Interviewing Skills
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
- Status: Free Trial
Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
- Status: Free Trial
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Web Development Tools
- Status: Free Trial
Skills you'll gain: Design Thinking, User Research, User Experience Design, User Centered Design, Usability, Web Content Accessibility Guidelines, Cross Platform Development, Prototyping, Wireframing, Sprint Planning
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
In summary, here are 10 of our most popular customer experience improvement courses
- Introduction to Customer Service: CVS Health
- Google UX Design: Google
- IBM Generative AI Engineering: IBM
- IBM DevOps and Software Engineering: IBM
- Customer Relationship Management: Starweaver
- Crash Course on Python: Google
- IBM AI Developer: IBM
- Customer Service Fundamentals: Knowledge Accelerators
- IBM Cybersecurity Analyst: IBM
- Meta React Native: Meta