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    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      P

      Packt

      Apple Certified Support Professional 10.14

      Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, Knowledge of Apple Software, TCP/IP, Data Security, System Configuration, Network Protocols, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Unix Commands, Unix

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      294 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Applications of Copilot in the Workplace

      Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing, Critical Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI in Support and Maintenance Training

      Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 3

      Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, System Monitoring, Network Administration, General Networking, Software Installation, Network Protocols

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      415 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 4

      Skills you'll gain: Linux Administration, Linux Commands, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Systems Administration, Network Analysis, Command-Line Interface, Network Protocols, File Systems, Service Management, OS Process Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 7

      Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      ServiceNow System Administrator from Zero to Hero

      Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Application Development, Automation, Content Management, Scripting

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Linux Troubleshooting Course with Real Life Examples

      Skills you'll gain: Hardening, Performance Tuning, Desktop Support, Unix Commands, Server Administration, Security Management, Debugging, Service Management, User Accounts, OS Process Management, Cloud Infrastructure, Scripting, Virtual Environment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Beginner · Specialization · 1 - 3 Months

    1234…382

    In summary, here are 10 of our most popular help desk support courses

    • Apple Certified Support Professional 10.14: Packt
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Information​ ​Systems: University of Minnesota
    • Applications of Copilot in the Workplace: Microsoft
    • Generative AI in Support and Maintenance Training : Simplilearn
    • Generative AI in Customer Service Operations Training: Simplilearn
    • CompTIA Linux+ XK0-005: Unit 3: Pearson
    • CVS Health Call Center Customer Service: CVS Health
    • CompTIA Linux+ XK0-005: Unit 4: Pearson
    • CompTIA Linux+ XK0-005: Unit 7: Pearson

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