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Results for "help desk support"
- Status: Free Trial
Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, Knowledge of Apple Software, TCP/IP, Data Security, System Configuration, Network Protocols, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Systems Administration, Unix Commands, Unix
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
- Status: Free Trial
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing, Critical Thinking
- Status: NewStatus: Free Trial
Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management
- Status: NewStatus: Preview
Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security
- Status: NewStatus: Free Trial
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, System Monitoring, Network Administration, General Networking, Software Installation, Network Protocols
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: NewStatus: Free Trial
Skills you'll gain: Linux Administration, Linux Commands, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Systems Administration, Network Analysis, Command-Line Interface, Network Protocols, File Systems, Service Management, OS Process Management
- Status: NewStatus: Free Trial
Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Application Development, Automation, Content Management, Scripting
- Status: Free Trial
Skills you'll gain: Hardening, Performance Tuning, Desktop Support, Unix Commands, Server Administration, Security Management, Debugging, Service Management, User Accounts, OS Process Management, Cloud Infrastructure, Scripting, Virtual Environment
In summary, here are 10 of our most popular help desk support courses
- Apple Certified Support Professional 10.14:Â Packt
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Information​ ​Systems: University of Minnesota
- Applications of Copilot in the Workplace:Â Microsoft
- Generative AI in Support and Maintenance Training :Â Simplilearn
- Generative AI in Customer Service Operations Training:Â Simplilearn
- CompTIA Linux+ XK0-005: Unit 3:Â Pearson
- CVS Health Call Center Customer Service:Â CVS Health
- CompTIA Linux+ XK0-005: Unit 4:Â Pearson
- CompTIA Linux+ XK0-005: Unit 7:Â Pearson