• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Salesforce

    Salesforce Online Courses

    Explore courses developed by Salesforce and find the right program for you. Develop in-demand skills with industry expert-led lessons.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Salesforce Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Operaciones de ventas de Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales, Order Management, Product Knowledge, B2B Sales, Customer Support, Management Reporting, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Sales Professionals

      Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Pipelines, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management, Generative AI Agents, Customer Engagement, Microsoft Outlook

      4.3
      Rating, 4.3 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Fundamentals and Setup

      Skills you'll gain: Salesforce, Business Reporting, Customer Relationship Management, User Accounts, Data Management, Data Import/Export, System Configuration, Sales, Administration, Data Modeling, Business Process Automation, Data Validation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Salesforce Design Mastery: CRM Customization

      Skills you'll gain: Salesforce, Salesforce Development, Force.com, Customer Relationship Management, Data Security, Secure Coding, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT & Zapier: Agentic AI for Everyone

      Skills you'll gain: Generative AI Agents, Agentic systems, Generative AI, Prompt Engineering, ChatGPT, Expense Management, Expense Reports, Workflow Management, Google Workspace, Artificial Intelligence, Google Sheets, Automation, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Navigating Generative AI for Leaders

      Skills you'll gain: Generative AI, Strategic Thinking, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulatory Compliance, Growth Strategies, Organizational Strategy, Customer experience strategy (CX), Business Ethics, Governance Risk Management and Compliance, Technology Strategies, Business Leadership, Business Transformation, Business Communication, Communication, Internal Communications, Employee Training, Strategic Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      169 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Platform Product Management

      Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Workflow Management, Cloud Applications, Product Management, Systems Integration, System Implementation

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Seamless Salesforce Integration

      Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Application Programming Interface (API), Restful API, Complex Problem Solving, Business Solutions, OAuth, Business Requirements, Authentications

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Reporting

      Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Integration With External Systems Part 1

      Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Systems Integration, Simple Object Access Protocol (SOAP), Salesforce, Test Tools, Web Development Tools, Web Services, Restful API, Data Integration, Development Environment, Postman API Platform, Application Programming Interface (API), JSON, Real Time Data, UI Components, Authentications

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Reports and Dashboards

      Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Business Reporting, Data Import/Export, End User Training and Support

      4.1
      Rating, 4.1 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    Salesforce learners also search

    Cloud Security
    Cloud Computing
    Cloud Architecture
    Beginner Cloud Computing
    Cloud Computing Security
    Cloud Computing Applications
    AWS
    Mobile Cloud Computing
    1234…10

    In summary, here are 10 of our most popular salesforce courses

    • Operaciones de ventas de Salesforce: Salesforce
    • Generative AI for Sales Professionals: Microsoft
    • Salesforce Fundamentals and Setup: LearnKartS
    • Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
    • ChatGPT & Zapier: Agentic AI for Everyone: Vanderbilt University
    • Navigating Generative AI for Leaders: Coursera
    • Platform Product Management: University of Maryland, College Park
    • Opportunity Management in Salesforce: Salesforce
    • Seamless Salesforce Integration: Coursera Instructor Network
    • Salesforce Reporting: University of California, Irvine

    Frequently Asked Questions about Salesforce

    Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, customer service, and other related activities. It provides companies with a centralized system to store and manage customer information, track sales and leads, automate various business processes, and enhance customer relationships. Salesforce offers a wide range of features and functionalities, including sales force automation, marketing automation, service management, analytics, and more. It is widely used by businesses of all sizes across industries to streamline their operations, improve productivity, and drive growth.‎

    Whether you’re learning Salesforce for career opportunities, business management, or personal development, having a clear goal is key. Regular practice through real-world Salesforce tasks enhances learning. Join communities like the Salesforce Trailblazers or Reddit’s r/salesforce for support and networking. Work on real projects such as creating workflows or reports. ‎

    To excel in Salesforce, you should focus on gaining expertise in the following skills:

    1. Salesforce Administration: Understanding the fundamentals of Salesforce and its various features, including user management, data management, security, and workflows.

    2. Salesforce Development: Mastering Apex, Salesforce's programming language, and Visualforce, its proprietary markup language. This will enable you to customize and extend the functionality of Salesforce. Additionally, knowledge of Lightning Web Components (LWC) is valuable for building modern and responsive user interfaces.

    3. Salesforce Integration: Being able to seamlessly integrate Salesforce with other applications and systems through APIs and web services. This skill allows you to exchange data and automate processes between Salesforce and external platforms.

    4. Data Analysis and Reporting: Proficiency in creating reports and dashboards to analyze data within Salesforce. Being able to extract meaningful insights aids in better decision-making and optimizing business processes.

    5. Salesforce AppExchange: Familiarity with AppExchange, Salesforce's marketplace for third-party applications. This skill allows you to leverage existing apps and solutions to enhance the functionality of Salesforce for your organization.

    6. Salesforce Lightning Platform: Understanding the Lightning Platform, including features such as Lightning App Builder and the Lightning Experience interface. This skill enables you to design and create user-friendly and visually appealing applications on top of the Salesforce platform.

    Remember, Salesforce continually evolves, so staying updated with the latest releases and enhancements through continuous learning and exploring new resources is crucial for maintaining expertise in this domain.‎

    With Salesforce skills, you can pursue a variety of job opportunities across industries. Some common job roles include:

    1. Salesforce Administrator: As a Salesforce Administrator, you will oversee the implementation, configuration, and maintenance of Salesforce for an organization. You will handle user management, data management, and collaborate with various teams to ensure effective use of the platform.

    2. Salesforce Developer: Salesforce Developers build and customize applications on the Salesforce platform. They create custom objects, triggers, workflows, and Apex code to meet specific business requirements.

    3. Salesforce Consultant: Salesforce Consultants work closely with clients to understand their business needs and provide solutions using the Salesforce platform. They offer guidance on best practices, implement Salesforce solutions, and provide ongoing support.

    4. Salesforce Business Analyst: Salesforce Business Analysts bridge the gap between business objectives and technical implementation. They gather requirements, analyze business processes, and recommend Salesforce solutions to optimize workflows and improve efficiency.

    5. Salesforce Sales Representative: Salesforce Sales Representatives focus on selling Salesforce products and services to potential clients. They have a deep understanding of the platform's capabilities and can effectively demonstrate its value to potential customers.

    6. Salesforce Project Manager: Salesforce Project Managers oversee the successful implementation of Salesforce projects. They handle project planning, resource allocation, and ensure that projects are delivered on time and within budget.

    7. Salesforce Marketing Manager: Salesforce Marketing Managers leverage the Salesforce Marketing Cloud to design, execute, and analyze marketing campaigns. They utilize data-driven insights to improve customer engagement and drive revenue.

    8. Salesforce Solution Architect: Salesforce Solution Architects design and implement complex Salesforce solutions that align with business goals. They have a broad understanding of the platform and ensure that the technical architecture supports scalability, security, and sustainability.

    These are just a few examples, and the Salesforce ecosystem offers a wide range of opportunities. Whether you are interested in administration, development, consulting, or sales, acquiring Salesforce skills opens up numerous career paths for you.‎

    People with a background in sales, customer relationship management (CRM), or information technology (IT) are best suited for studying Salesforce. Additionally, individuals with strong problem-solving skills, data analysis abilities, and an interest in technology are likely to excel in Salesforce studies.‎

    There are several topics that you can study that are related to Salesforce. Here are some suggestions:

    1. Salesforce Administration: Learn how to configure and manage Salesforce CRM, including user management, data management, and workflow automation.

    2. Salesforce Development: Master the skills needed to build custom applications and functionalities on the Salesforce platform using Apex (Salesforce's proprietary programming language) and other development tools.

    3. Salesforce Marketing Cloud: Explore how to utilize Salesforce Marketing Cloud to create targeted marketing campaigns, manage customer journeys, and analyze campaign performance.

    4. Salesforce Service Cloud: Dive into the tools and features of Salesforce Service Cloud to provide excellent customer service and support, including case management, knowledge base creation, and omni-channel support.

    5. Salesforce Lightning: Discover how to leverage Salesforce Lightning, the modern user interface for Salesforce, to create dynamic and responsive user experiences.

    6. Salesforce Reports and Dashboards: Learn how to create and analyze reports and dashboards in Salesforce, enabling you to gain valuable insights from your data.

    7. Salesforce Integration: Understand how to integrate Salesforce with other systems and platforms, such as third-party applications, using various integration techniques.

    These topics should provide a solid foundation for anyone looking to enhance their Salesforce skills and knowledge.‎

    Online Salesforce courses offer a convenient and flexible way to enhance your knowledge or learn new Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, customer service, and other related activities. It provides companies with a centralized system to store and manage customer information, track sales and leads, automate various business processes, and enhance customer relationships. Salesforce offers a wide range of features and functionalities, including sales force automation, marketing automation, service management, analytics, and more. It is widely used by businesses of all sizes across industries to streamline their operations, improve productivity, and drive growth. skills. Choose from a wide range of Salesforce courses offered by top universities and industry leaders tailored to various skill levels.‎

    Choosing the best Salesforce course depends on your employees' needs and skill levels. Leverage our Skills Dashboard to understand skill gaps and determine the most suitable course for upskilling your workforce effectively. Learn more about Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok