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Explore the Customer Journey Course Catalog
- Status: Free Trial
University of Alberta
Skills you'll gain: Safety Culture, Crisis Management, Mental Health, Human Resource Policies, Communication, Employee Engagement, Mindfulness, Empathy, Stress Management, Resilience, Diversity and Inclusion
- Status: Free Trial
Skills you'll gain: Linux Administration, Linux, Systems Administration, System Configuration, System Monitoring, Data Storage Technologies, File Systems, System Support, Network Troubleshooting, Information Technology, Virtualization, Technical Communication
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales, General Sales Practices, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Sales Strategy, Sales Process, Customer Relationship Management, Communication, Closing (Sales), Sales Management, Active Listening, Business Software, Spreadsheet Software, Productivity Software, Problem Solving, Business Writing, Relationship Building, Non-Verbal Communication, Value Propositions, Critical Thinking
- Status: Preview
University of Maryland, College Park
Skills you'll gain: User Story, Product Roadmaps, Team Motivation, Stakeholder Management, Leadership, Team Leadership, Strategic Leadership, Team Performance Management, Product Management, Product Strategy, Influencing, Team Building, Product Development, Decision Making, Scalability, Agile Methodology, Negotiation
Coursera Project Network
Skills you'll gain: Business Modeling, Presentations, Customer Relationship Management, Business Planning, Business Strategy, Entrepreneurship, Collaborative Software, New Business Development, Value Propositions, Account Management
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Corporate Sustainability, Cultural Diversity, Global Marketing, Cultural Sensitivity, Environmental Social And Corporate Governance (ESG), Stakeholder Management, Intercultural Competence, Brand Management, Corporate Communications, Consumer Behaviour, Decision Making
- Status: Free
Coursera Project Network
Skills you'll gain: Generative AI, Text Mining, Python Programming, Dimensionality Reduction, OpenAI, Unstructured Data, Data Analysis, Application Programming Interface (API), Natural Language Processing
Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Target Audience, Customer Insights, Marketing Analytics, Customer Data Management, Business Analytics, Advanced Analytics, Data Analysis, Predictive Analytics, Marketing Strategies, Generative AI, Forecasting
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Account Management, Customer Acquisition Management, Prospecting and Qualification, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Management, Sales Process, Lead Generation, Sales Strategy, Cross-Functional Collaboration, Customer Relationship Building, Upselling, Organizational Structure, Prioritization
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Regulatory Compliance, Compliance Management, Global Marketing, Innovation, Corporate Sustainability, Marketing Strategies, Market Analysis, Business Strategy, Market Opportunities, Market Trend, Consumer Behaviour
Coursera Project Network
Skills you'll gain: HubSpot CRM, Dashboard, Marketing Analytics, Customer Relationship Management, Marketing Automation, Marketing, Lead Generation, Business Strategy, Business
- Status: Preview
University of Virginia
Skills you'll gain: Product Management, Innovation, Product Development, Product Roadmaps, Customer Acquisition Management, Business Metrics, Customer Retention, Team Management, Agile Methodology, Customer experience strategy (CX), Product Testing, Lean Methodologies, Stakeholder Communications, Data-Driven Decision-Making
In summary, here are 10 of our most popular customer journey courses
- Cognitive Vitality in a Dynamic Workplace : University of Alberta
- Advanced IT Tools, Career Prep, and System Management: Packt
- Key Skillsets for a Sales Representative: Zoho Corporation
- Modern Product Leadership: University of Maryland, College Park
- Créer un Business Model Canva avec Mural: Coursera Project Network
- الأخلاقيات والثقافة ووجهات النظر العالمية: University of Illinois Urbana-Champaign
- Product Reviews Text-based Search - OpenAI Text Embedding: Coursera Project Network
- Gemini for Data Scientists and Analysts - Español: Google Cloud
- Roles and Responsibilities of a Sales Representative : Zoho Corporation
- Emerging Markets - Jagdish Sheth: Kennesaw State University