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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Landside Facility Planning

      Skills you'll gain: Land Development, Energy and Utilities, Building Information Modeling, Facility Management, Facility Operations, Transportation Operations, Building Design, Building Services Engineering, Capacity Planning, Supply Chain Planning, Environmental Engineering, Civil Engineering, Safety and Security, Forecasting

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Risk Management and Incident Response

      Skills you'll gain: Risk Analysis, Incident Response, Risk Management, Disaster Recovery, Business Continuity, Business Risk Management, Risk Mitigation, Governance Risk Management and Compliance, Threat Modeling, Continuous Monitoring, Crisis Management, Investigation, Vulnerability Assessments, Vulnerability Management, General Data Protection Regulation (GDPR)

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Bahasa Indonesia

      Skills you'll gain: Customer Analysis, Customer Insights, Marketing Analytics, Data-Driven Decision-Making, Advanced Analytics, Analytics, Generative AI, Predictive Analytics, Data Processing, Google Cloud Platform, Data Analysis Software, Forecasting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Informes, paneles y éxito del cliente en Salesforce

      Skills you'll gain: Dashboard, Customer Success Management, Salesforce, Data Visualization, Sales Management, Sales, Business Reporting, Customer Relationship Management (CRM) Software, Customer Support, Customer Service, Data Analysis Software

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية استعمال التطبيق هبسبوت

      Skills you'll gain: Dashboard, HubSpot CRM, Business Reporting, User Accounts, Customer Relationship Management (CRM) Software, Account Management, Help Desk Support, Client Support

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Gen AI - RAG Application Development using LlamaIndex

      Skills you'll gain: Generative AI Agents, Generative AI, Large Language Modeling, Query Languages, Application Development, Natural Language Processing, Data Integration, Data Store

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Use Data Canvas to Visualize and Design Queries

      Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      AJAX Next Level: Authentication, Servers, Projects & More

      Skills you'll gain: Web Applications, Front-End Web Development, PHP (Scripting Language), Server Side, Node.JS, Full-Stack Web Development, Back-End Web Development, HTML and CSS, Authentications, Web Servers, Restful API, Javascript, JSON, Web Development, Application Security, Authorization (Computing), Application Programming Interface (API), Servers, Browser Compatibility, Hypertext Markup Language (HTML)

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Mastering Java - From Beginner to Intermediate

      Skills you'll gain: Java Programming, Software Development Tools, Software Installation

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Remplir les commandes sur Facebook

      Skills you'll gain: Facebook, Payment Processing, Shipping and Receiving, Order Fulfillment, Order Processing, Selling Techniques, Product Knowledge, E-Commerce, Marketing, Target Market, Social Media, Advertising

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      D

      Dassault Systèmes

      Virtual Factory for Education

      Skills you'll gain: Equipment Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Flows Fundamentals

      Skills you'll gain: Process Analysis, Process Improvement, Self Service Technologies, Automation, Workflow Management, Business Process Automation, Process Design, Customer experience improvement, Security Strategy

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Landside Facility Planning: L&T EduTech
    • Risk Management and Incident Response: Packt
    • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
    • Informes, paneles y éxito del cliente en Salesforce: Salesforce
    • كيفية استعمال التطبيق هبسبوت: Coursera Project Network
    • Gen AI - RAG Application Development using LlamaIndex: Packt
    • Use Data Canvas to Visualize and Design Queries: Google Cloud
    • AJAX Next Level: Authentication, Servers, Projects & More: Packt
    • Mastering Java - From Beginner to Intermediate: Packt
    • Remplir les commandes sur Facebook: Coursera Project Network

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    Social Media Marketing (9)
    Brand Management (7)

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