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Explore the Customer Journey Course Catalog
- Status: Free
Amazon Web Services
Skills you'll gain: Customer experience improvement, Inbound Calls, Customer experience strategy (CX), Outbound Calls, Role-Based Access Control (RBAC), Operational Efficiency, Process Optimization, Service Level
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Data-Driven Decision-Making, Technical Product Management, Data Analysis, Product Management, Applied Machine Learning, Project Management, Workflow Management, Performance Measurement, Artificial Intelligence, Machine Learning, Business Metrics, Key Performance Indicators (KPIs), Data Visualization
- Status: New
Skills you'll gain: Application Programming Interface (API), Collaborative Software, Restful API, Software Development Tools, Software Documentation, Test Tools, Software Versioning, Mockups, Version Control
- Status: NewStatus: Preview
Skills you'll gain: Blockchain, FinTech, Ledgers (Accounting), Banking, Payment Systems, Financial Services, Digital Assets, Financial Trading, Transaction Processing, Cryptography, Application Development, Programming Principles, Secure Coding, Data Integrity
- Status: Preview
Banco Interamericano de Desarrollo
Skills you'll gain: FinTech, Digital Transformation, Innovation, Mobile Banking, Financial Services, Banking, Business Transformation, Data-Driven Decision-Making, Customer experience improvement, Human Capital, Diversity Equity and Inclusion Initiatives, Technology Roadmaps, Talent Management
- Status: Free Trial
Packt
Skills you'll gain: Cloud Infrastructure, Cloud Computing, Cloud Services, Virtual Machines, Infrastructure As A Service (IaaS), Application Deployment, Network Architecture, Cloud Storage, Data Storage Technologies, Virtualization, Containerization, Capacity Management, Disaster Recovery
- Status: New
Skills you'll gain: Dashboard, Data Visualization Software, Interactive Data Visualization, Data Visualization, Data Storytelling, Pivot Tables And Charts, Data Manipulation, Data Wrangling, Data Analysis, Data Modeling, Data Integration, Scatter Plots, Software Installation
- Status: Free Trial
Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management
- Status: Preview
Skills you'll gain: Deep Learning, Applied Machine Learning, Artificial Neural Networks, Large Language Modeling, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Image Analysis, Predictive Modeling
Skills you'll gain: Work Breakdown Structure, Project Schedules, Project Management Software, Calendar Management, Timelines, Project Planning, Project Management, Dependency Analysis, Data Import/Export, Data Visualization
- Status: Free Trial
Skills you'll gain: Game Design, Android Development, Unity Engine, Video Game Development, Responsive Web Design, User Interface (UI) Design, User Interface (UI), Debugging, Software Testing, Animations
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation
In summary, here are 10 of our most popular customer journey courses
- Amazon Connect Routing Fundamentals:Â Amazon Web Services
- Data and Machine Learning for Technical Product Managers:Â Coursera Instructor Network
- The Ultimate Swagger Tools Course: Build OpenAPI with Ease:Â Packt
- Revolutionizing Finance: Mastering Blockchain Foundations:Â Starweaver
- Perspectives in Digital Transformation: Financial Inclusion:Â Banco Interamericano de Desarrollo
- Cloud Deployment:Â Packt
- The Complete Tableau Bootcamp for Aspiring Data Scientists:Â Packt
- Administración de clientes potenciales en Salesforce: Salesforce
- H2O Hydrogen Torch Starter Course:Â H2O.ai
- Creating an Unresourced Project with Oracle Primavera P6 PPM:Â Packt