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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • P

      Packt

      Unreal Engine 5 – Create A Zombie Survivor FPS Game

      Skills you'll gain: Unreal Engine, Video Game Development, Animations, Game Design, Artificial Intelligence, Object Oriented Programming (OOP), User Interface (UI), Performance Tuning

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: Agile Product Development, Project Estimation, Jira (Software), Backlogs, Agile Methodology, Collaborative Software, Project Management Software, Agile Project Management, Sprint Planning, Estimation, User Story, Artificial Intelligence, Prioritization, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Intereses del usuario típico en Facebook

      Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      H

      H2O.ai

      H2O GPTe Learning Path

      Skills you'll gain: Large Language Modeling, Generative AI Agents, Document Management, Prompt Engineering, Data Processing, Generative AI, Data Pipelines, Real Time Data, Web Applications, Artificial Intelligence, Application Programming Interface (API), Automation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Introduction to AI Tools for Coders and Programmers

      Skills you'll gain: Microsoft Copilot, Software Development Tools, Debugging, Code Review, Integrated Development Environments, ChatGPT, Prompt Engineering, Unit Testing, Generative AI, Application Programming Interface (API)

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Building iOS Applications with UIKit and SwiftUI

      Skills you'll gain: Apple iOS, iOS Development, Apple Xcode, Swift Programming, Mobile Development, Model View Controller, User Interface (UI), UI Components, User Interface (UI) Design, Responsive Web Design, Storyboarding

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to AJAX and Mini-Projects

      Skills you'll gain: Web Applications, PHP (Scripting Language), Server Side, Full-Stack Web Development, Back-End Web Development, HTML and CSS, Node.JS, Web Development, JSON, Javascript, Restful API, Application Programming Interface (API)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Sprint Planning, Backlogs, Agile Project Management, User Story, Sprint Retrospectives, Agile Methodology, Jira (Software), Project Management Software, Microsoft Teams, Continuous Improvement Process, ChatGPT, Prioritization

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Accroître l’engagement de votre profil d’entreprise sur IG

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Drive Engagement, Performance Metric, Social Media Strategy, Customer Engagement, Business Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Customer experience strategy (CX), Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Unreal Engine 5 – Create A Zombie Survivor FPS Game: Packt
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Intereses del usuario típico en Facebook: Coursera Project Network
    • H2O GPTe Learning Path: H2O.ai
    • Introduction to AI Tools for Coders and Programmers: Packt
    • Building iOS Applications with UIKit and SwiftUI: Board Infinity
    • Introduction to AJAX and Mini-Projects: Packt
    • Comprehensive Guide to Agile Scrum Foundations: Packt
    • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera Project Network
    • Negociación y gestión de métricas: UBITS

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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