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    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Créez une publicité ciblée avec facebook audience insights

      Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Cultural Agility for Teamwork

      Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Cultural Sensitivity, Adaptability, Cultural Diversity, Cultural Responsiveness, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Strategic Marketing

      Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer experience strategy (CX), Customer Insights, Market Research

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Cible démographie spécifique de l’utilisateur dans campagne de suivi

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Gestão estratégica de marcas

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Attention Mechanism - בעברית

      Skills you'll gain: Machine Learning Methods, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 繁體中文

      Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Designing Data Storage and Integration Solutions in Azure

      Skills you'll gain: Microsoft Azure, Data Integration, Data Architecture, Disaster Recovery, Data Security, Data Lakes, Database Architecture and Administration, Data Storage, Cloud Storage, Relational Databases, Scalability, NoSQL, Performance Tuning, Encryption, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Italiano

      Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Créer une enquête de satisfaction client avec Typeform

      Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Customer experience improvement, User Research, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, Project Design, Project Implementation

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer success courses

    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Créez une publicité ciblée avec facebook audience insights: Coursera Project Network
    • Cultural Agility for Teamwork: University of Colorado System
    • Strategic Marketing: Fundação Instituto de Administração
    • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera Project Network
    • Gestão estratégica de marcas: Tecnológico de Monterrey
    • Attention Mechanism - בעברית: Google Cloud
    • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
    • Designing Data Storage and Integration Solutions in Azure: Packt
    • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud

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